Thursday, 21 January 2021

Booking.com 2021 Traveler Review Awards: Croatia 5th Most-Awarded Destination

January 21, 2021 - Croatia is the 5th most-awarded destination in the Booking.com 2021 Traveler Review Awards.

HRTurizam reports that Booking.com has announced that it will be handing out 1,147,344 Traveler Review Awards for 2021, giving recognition to partners from 220 countries based on millions of guest reviews.

In a year in which the travel sector has faced many unusual challenges, these awards recognize partners who offer accommodation and transport in 220 countries and territories.

In Croatia, 52,992 received Traveler Review Awards, which places the country among the top 5 most awarded countries in the world behind Italy (151,801), Spain (81,341), France (77,687), and Germany (63,829). Although the ranking cannot be viewed only through the number of awards, because the number of Booking partners in other countries is much higher, it is certainly clear that Croatia belongs to the top of international tourism, at least according to Booking.com.

"As less and less travel was done, each trip meant more to travelers than usual, and it became even more important to emphasize the outstanding service and hospitality shown by the Traveler Review Award winners in this extraordinary year," said Arjan Dijk, SVP and Marketing Director in booking.com and added: “In our mission to make it easier for everyone to explore the world, our partners play a critical role in providing amazing user experiences to travelers, and I know that with their perseverance, partnership and passion we can rebuild the travel sector and help even more travelers to rediscover our beautiful world over time."

Booking.com also revealed the key features of an excellent stay and the most hospitable places in Croatia.

Booking.com's Traveler Review Awards 2021 reveal data on passenger preferences in the past year and reveal that Croatian travelers value staff, cleanliness, and location the most when evaluating award-winning facilities on the platform because these three factors have the highest ratings among the categories rated by travelers after the stay.

These preferences are also in line with global trends, which show that staff with the highest-rated category are among the winners of the 2021 Traveler Review Award, followed by cleanliness and location. As users pay more attention to health and hygiene, the award winners had an average of 17% higher rating than the average rating for cleanliness in non-award winning facilities, which means that this is the main distinguishing factor for a better welcome. Another proof of the importance of the approach to tourists, which is crucial.

According to the reviews of travelers, the most hospitable places in Croatia are in Lika-Senj and Karlovac counties. At the top of the list, with the highest percentage of winners among the facilities that met the criteria, is Selište Drezničko, Karlovac County, followed by Grabovac, Karlovac County; Jezerce, Lika-Senj County; Korenica, Lika-Senj County; Slunj; Karlovac County, Smoljanac, Lika-Senj County; Otočac, Lika-Senj County; Skradin, Šibenik-Knin County and Karlovac, Karlovac County.

While hotels remain the second most awarded type of accommodation in the world for 2021, for the fourth year in a row, four of the five most awarded types of accommodation in the world are unique accommodation facilities: apartments (484,243), hotels (175,748), cottages (123,145), private accommodation (94,003), and bed and breakfasts (78,903).

The most awarded accommodation types in Croatia for 2021 include apartments, holiday homes, villas, and hotels. Bed and breakfasts, farm accommodation, country houses, lodgings, and private accommodation have made up most of the most hospitable accommodation types in the world, showing how interesting it is for travelers to stay in unique accommodation facilities. Interestingly, alternative accommodation facilities account for 30% of all new bookings in the third quarter of 2020 at the level of the entire platform.

A recent survey by Booking.com shows that almost half of Croatian passengers (51%) went by car in 2020 (which is above the world average of 24%) and that 29% of them traveled more within the country in 2020 compared to 2019, which is almost equal to the global average of 32%.

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Wednesday, 15 January 2020

Croatia Again in Top 10 Countries with Most Booking.com Awards

January 15, 2020 - Booking.com announced the winners of the Traveler Review Awards 2020. Croatia is once again among the top 10 most awarded countries. 

HRTurizam reports that nearly one million awards (986,449) were awarded across 220 countries and territories. Among the ten countries with the highest award winners was Croatia, which boasts 42,763 winners.

The awards acknowledge these partners for their superior hospitality and for providing travelers with incredible experiences when booking accommodation.

Numerous countries and destinations continue to provide excellent service year after year, and in 2020, the countries with the most awards include Italy (130,253), Spain (66,755), France (61,492), Germany (49,777), Croatia (42,763), the United States (42,112), the United Kingdom (41,848), Poland (36,793), Russia (36,296) and Greece (33,259).

The spectacular increase in the number of award winners continues this year among apartments. This type of accommodation is again at the top of the list, accounting for almost 40% of winners among accommodation facilities globally in 2020.

For the third year in a row, they made up four of the five most awarded types of accommodation: apartments (380,936), hotels (179,869), private accommodation (94,162), weekend homes (82,241) and bed and breakfasts (75,875). In Croatia, the most awarded accommodation types are apartments (33827), private accommodation (3989), weekend homes (1555), villas (933) and hotels (729).

Although hotels are second in awards globally, three-quarters of all award-winning accommodations (75%) are made up of apartments and holiday homes and other unique accommodations, including options from boats and igloos to country lodging. A recent poll conducted by Booking.com on more than 22,000 travelers found that nearly two-fifths (39%) of global travelers prefer to stay in a weekend home or apartment over a hotel.

Dubrovnik, Zagreb, Opatija, Baska, Cavtat, Osijek, Cres, Korenica, Slunj, and Rakovica provided the warmest welcome on the Croatian market. 

On the other hand, the top 10 Croatian accommodations to receive the Traveler Review Awards in 2020 are Apartment Spectre, Zagreb, Embassy Row BnB, Zagreb, Studio Makala, Trogir, Momentum Apartment, Split, Apartments Beso, Makarska, Luxury Apartment Dvor, Split, Apartment Roman Heritage, Split, Neretva Valley Apartments, Metković, Apartmani Nila, Pučišća, and PREMIUM, Osijek.

 

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