April 24, 2021 - Reuters reporters visited Plava Laguna Parentium Hotel in Poreč and seemed happy with preparations for the upcoming tourist season. 

International media praise Croatia as a lovely holiday spot, and many foreign reporters visited Croatia to check the field with their own eyes. And 2021 is no different.

As Istria Terra Magica reports, journalists from Reuters visited Parentium Hotel, a member of Plava Laguna Hotel Group.

„Reuters reports that Poreč streets are empty for now, but thanks to measures to keep tourists and tourist workers COVID-free, a good tourist season is in preparation“, says Istria Terra Magica.

The site adds that in the following weeks 80,000 tourist workers are planning to be vaccinated, and Covid-19 tests will be offered to the guests as well.

The full article about visiting Croatia is available on the Reuters website.

Dnevno.hr covered the story too and added that „Reuters is a news agency spawned across 200 locations worldwide, and a synonym for independence and integrity“. 

Plava Laguna hotel group is one of the most influential accommodation companies in Istria, with four resorts, 25 hotels, and 13 apartments across Umag, Poreč, and Rijeka.

„At Plava Laguna, everyone is welcome. From the moment they arrive to the moment they leave, we want our guests to feel the warmth of our hospitality. So we introduce them to our beautiful Istrian countryside and the wonderful Adriatic sea. We share the delights of our national cuisine and fantastic wines. We show our guests the best of Croatia“, says their official website, available in Croatian, English, German, Slovenian, and Italian language.

The website also concludes that regardless of staying in a two-star or a five-star hotel, every visitor is considered a VIP guest.

Learn more about Poreč on our TC page.

For more about travel in Croatia, follow TCN's dedicated page.

April 8, 2021 - Nautical tourists will now be able to pay the fees related to their stay online thanks to the digitalisation of nautical fees as Croatia continues dragging itself into the modern era.

Tourist fees for nautical tourists in Croatia can now be paid online, reports Goran Rihelj for Hrturizam. The website Nautika E-visitor, available in English, Croatian, German and Italian, offers the ability to accept payments according to the size of the vessel, which can stretch from 7 to over 20 metres in length, as well as by the number of people. These options are aligned with the Tourist Tax Act.

The site was launched last year as a service of the Ministry of Maritime Affairs, Transport, and Infrastructure and allowed tourists to pay and download an electronic confirmation of payment of navigation safety fees online. The entire system has been updated in regard to the digitalisation of nautical fees, and there is no longer an option to pay the fee in person, which was the only way to do it previously.

''Croatia has a fleet of 4,300 vessels, more than 140 nautical tourism ports with over 17,000 berths and over a million cruise passengers. The average consumption of nautical tourists is 126 euros per day, and in the charter sector, 183 euros per day. More than 30 percent of that money is spent on other forms of tourism, from cultural content to wine and gastronomy,'' reads the article on HRturizam.

port, pixabay

It goes on to remind readers that Croatia.hr, the main website for information on tourism owned and run by the Croatian National Tourist Board (HTZ), also has a subsite for nautical tourits. The subsite, just like the main site, is available to view in Croatian, English, German, Italian, Czech, French, Japanese, Hungarian, Dutch, Polish, Russian, Slovakian, Slovenian, Spanish, and the Swedish language.

An important step in digitalisation development of Croatia has proven and continues to prove especially useful during the ongoing global pandemic, which makes frequent physical contact with other people risky.

As such, nautical tourists generally have an edge when it comes to being able to self-isolate and enjoy their holidays safely with a chosen group of friends or family on their private vessel. This is yet another argument for them to visit Croatia, along with the breath-taking coastal landscape accompanying clear Adriatic sea.

Learn more about sailing in Croatia on our TC Page.  

For more about travel in Croatia, follow TCN's dedicated page.

ZAGREB, 7 April, 2021 - The Croatian Embassy to the Russian Federation has received initial applications for tourist visas from Russian citizens and currently there is a good interest on the Russian market in vacationing in Croatia, the Croatian Tourist Board (HTZ) said on Wednesday.

Russian national airline Aeroflot will fly from Moscow to Pula, Dubrovnik and Split every day from the start of June to the end of September, the HTZ said in a statement.

Currently, Aeroflot flies between Moscow and Zagreb once a week and plans to introduce a second weekly flight as of May, while in the summer it will operate on this route three times a week.

S7 Airlines will fly from Moscow to Pula and Dubrovnik from late April to late October, while Nordwind will connect Moscow and Zagreb during the same period.

The head of the HTZ office in Russia, Rajko Ružička, said that there is a growing demand on the Russian market for safe summer destinations, and that Croatia is one of them.

Russians can enter Croatia with a negative PCR or antigen test, a certificate proving that they have recovered from COVID-19 or a certificate showing that they have been vaccinated against COVID-19, Ružička said.

A great interest in Croatian destinations has also been shown at the recent MITT travel show, the HTZ said.  

For more about travel in Croatia, follow TCN's dedicated page.

April 7, 2021 - Renowned for Zrće Beach and the partying that goes on there, party tourism in Novalja is no longer in focus, as the mayor is shifting towards content for the local community.

Novalja on Pag island is one of Croatia's biggest hotspots to visit over summer. Zrće Beach is a world-renowned synonym for partying and all the crazy fun things that come with sipping cocktails on the beach next to the clear Adriatic Sea at any time of the day while some of the biggest names of the international DJ and music scene are in their finest element.

Still, as the Croatian tourist offer, in general, tries to break out of the perception that Croatia is great „only for summer“ and also tries to popularise other parts of the country that are a bit further from the coastline, Novalja is on a mission of its own - to break the stereotype that „it's just for partying“.

As Večernji List reports, Ante Dabo, the mayor of Novalja for two the past two terms, is more than aware that Zrće is vital to Novalja's tourism, but the town is heavily working to offer more content to visitors.

„From 2017 to 2019, we invested 48 million kuna in capital projects and despite the coronavirus pandemic, we invested 51 million kuna in 2020 alone“, said Dabo for Večernji List.

One of such projects is using the town's own funds for the Grozdenica culture centre. This new centre is imagined to be the core of cultural events in Novalja, and given it's a multifunctional hall with 210 seats and a stage with the most modern equipment, there is no doubt it will spot on for hosting cinema screenings, conferences, concerts, and theatre plays.

The new port and Marina are also part of the branding scheme to further position Novalja by attracting nautical tourism.

„We reduced taxes so new hotels could be easily opened, but we will allow building hotels that have less than four stars. We want quality hotels that will accept guests in the winter months to extend the season. We relied more on private accommodations but we also have hotel capacities of high standards and 600 more beds in comparison to 2019“, said Dabo commenting on changes in urban planning that forbids building hotels that have less than four stars.

The mayor also adds how Pag has rich cultural and archaeological findings along with heritage, natural wonders tracking, and bike tracks for recreational tourism.

Ante Dabo screenshot / LIKA CLUB

Caring for locals and not just for visitors

Zrće brings money, Zrće is a party hotspot, and Zrće is also loud and a threat to the peace of locals who don't visit clubs and events themselves. As Večernji List reminds, Dabo became known to the broader public in Croatia for introducing rules of conduct for tourists and for reducing the noise from Zrće.

„Zrće is too big of a brand to say it's not needed for Novalja, but everyday activity on Zrće needs to be reduced. That's the solution to compromise for party people and for other guests who are interested in a more peaceful vacation“, said Dabo referring to Novalja's need to escape from the monoculture of partying.

Locals are happy too as Novalja has the biggest budget when counted by the number of residents in all of Croatia, according to the Institute of Public Finance. A lot is also done for young families. By further rebuilding the kindergarten, Novalja will have more significant capacities to take care of the kids while parents are working. A low-energy building was built with the partial help of the EU funds, and the firefighter station is being reconstructed (also by EU funds) to ensure every service for protection and rescue can be in one place. The EU project of developing an entrepreneur zone Čiponjac worth 10 million kuna is also done, an entrepreneur incubator Ragan worth 12.5 million kuna, and a design to boost local-level entrepreneurship recently started, too. Business spaces are offered to new and young entrepreneurs at affordable prices.

The biggest project for Novalja, however, is Aglomeracija Novalja, which enhances agglomeration and water infrastructure with a new biological purifier for wastewater. Fifty kilometers of pipes are incorporated in the new sewer system that stretches through Metajna, Barbat, and Stara Novalja to the new purifier in the Vrtić district. Aglomeracija Novalja, worth 72 million kuna, and financed by EU funds up to 72%, makes Novalja a small town that is revitalizing, despite the corona crisis.

Learn more about Novalja and the island of Pag on our TC Page.  

For more about travel in Croatia, follow TCN's dedicated page.

April 6, 2021 - The first Croatian scientific book on hospitality (Excellence as a Standard in Hospitality Business) backed by the experiences of two respected authors in the business has been released! 

As Turizmoteka reports, the book published by the Aspira school (original title: Izvrsnost kao standard u ugostiteljskom poslovanju) has four chapters and 24 subchapters which will help further develop the business to the experience and allow unexperienced to set up the optimal business concept“.

The book covers specifics of the hospitality business, criteria for hiring new workers, explores questions of discipline and offers interesting findings on why some bars and restaurants fail and others remain successful. Scientific research of the book is accompanied by the experiences of the authors who are very experienced in the hospitality business.

The leading author Igor Pavel previously published a manual on managing in the field, which inspired the writing of the book. He is in the hospitality business for the past 16 years, where he gained experience in various aspects and from multiple positions and is currently hired as a manager in one of the largest American cruise ship companies. He closely worked with top managers and CEOs of various big international tourism and hospitality companies. He also trains management and workers with his educational material helping them to increase the quality of their standard.

The second author, Alen Jerkunica, is a dean and one of the founders of Aspira private school, which has international courses on hotel management and tourism as well as gastronomy in Split and Zagreb. Continuously cooperating with experts from hotel management, he also participates in research projects with scientists specialized in marketing and management in sport and tourism.

The book is so far available only in Croatian, and you can buy it here.

For more about made in Croatia, follow TCN's dedicated page.

ZAGREB, 1 April, 2021 - War Veterans Minister Tomo Medved, who heads the task force dealing with the aftermath of the 29 December earthquake in Sisak-Moslavina County, has said that local communities could take over, through local hospitality service providers, the preparation of meals for people affected by the quake.

This past weekend the Croatian Red Cross (HCK) distributed 21,000 tonnes of food, 14,000 warm meals and 5,675 litres of water, Medved said at a government session on Thursday.

He said that local government units had been suggested to take over, if possible, through local providers of hospitality services, the preparation of meals, which would help local employers and enable employment of local workers.

Medved noted that the state would continue to pay for the meals as long as necessary.

He added that water in the entire area was safe for consumption and that the HCK and the Croatian Firefighters Association were working on pumping out and rehabilitating wells, with 63 wells having been pumped out and 42 rehabilitated.

The local water supply network is being reconstructed and a new network of arterial water mains is being built, he said.

"Requests have been submitted for the removal of 560 buildings and 6,447 requests have been submitted for renovation work," Medved said speaking about the situation three months since the 6.2 magnitude earthquake.

So far, 1,805 housing containers and small houses have been installed and 2,141 have been connected to the power grid.

Five new mobile network stations have been installed to improve mobile signal strength.

By 28 March, 37,954 facilities were inspected, and of them 4,602 were found to be unfit to live in, 8,180 were found to need repair work and 25,000 were found to be fit to live in, Medved said.

For more about earhquake in Croatia, follow TCN's dedicated page.

March 25, 2021 - Both the Croatian Ministry of Tourism and Sports and Croatian tourist boards recognised the development of health tourism as a high priority for Croatia.

To discuss the development of health tourism in Croatia, a branch that is becoming one of the more important Croatian tourist products, Croatian Tourism and Sports minister Nikolina Brnjac met with Kvarner Tourist Board director Irena Peršić Živadinov, Kvarner Health Tourism cluster president Vladimir Možetič, and Zagreb Tourist Board director Martina Bienenfeld. As life expectancy and healthy lifestyle trends increase, the value of health tourism grows. The novel coronavirus only made that growth even more rapid.

"Over 80,000 tourists in 2020 visited Kvarner (well-known for Lošinj Island and its hospital for respiratory issues) for health services. Today, many people are recovering from the consequences of the novel coronavirus there," said the Kvarner Tourist Board director Živadinov.  

"We have all the advantages for further development of health tourism: a good reputation of health services, qualified staff, natural richness of thermal sources, good climate, and long tradition of tourism," said minister Brnjac. Her goal is to pull Croatia out of the perception of a country only good for the summer season.

Croatia offers health services in wellness and medicine tourism. Health tourism is most associated with the regions of Kvarner, Istria, northern Croatia, and Zagreb, but the goal is to include other regions that have the potential for health tourism and to achieve the goals of a strategy that needs to be accomplished by 2030.

Martina Bienenfeld said that the Zagreb Tourist Board is working on the City's recognition as the centre of medical excellence. She pointed out good traffic connections, a mixture of the Mediterranean and mid-Europe climate, as well as good prices of health services as great advantages of Croatia's capital to the international clientele.

The Health Care Bill and Services in Tourism Bill now allow hospitality and health tourism services in hospitals and medical centres. These legal changes are also significant in attracting further investments in the field.

For more about travel in Croatia, follow TCN's dedicated page.

ZAGREB, 25 February, 2021 - The hospitality and tourism guild in the Croatian Chamber of Crafts and Trades (HOK) on Thursday welcomed the announcement that bars with terraces will be allowed to reopen, but recommended a series of bailout measures because due to weather conditions, only some establishments will be able to work.

The guild recommended that permits to serve outdoors be extended and for outdoor serving areas to temporarily be expanded where possible.

The guild also asked that the due deadline for VAT be extended to two months for the period that epidemiological measures that restrict business are in force.

Another recommendation is that raw material in hospitality be exempt of VAT due to special circumstances in order to enable cash flow as well as abolishing monthly advance payments on income and profit tax until 31 December 2021. Those tax exemptions would ensure that certain funds remain available to cover current business expenses and ensure liquidity.

They also called for a one-off allowance for the hospitality sector. HOK recommended that the hospitality sector be approved a grant of 3% of their gross 2019 turnover in order to be able to procure basic provisions and prepare for reopening.

The guild advocates that current liabilities be rescheduled by arranging with commercial banks that all of their financial liabilities (principal, interest) on all types of loans be deferred until 2022 or for an additional 12 months after a consensus is reached.

The president of HOK's guild Joso Smolić underscored that bar owners primarily expect the continuation of existing economic measures - jobkeeping measures and allowances for fixed costs while the coronavirus crisis lasts.

ZAGREB, November 26, 2020 - Bar and restaurant owners on Thursday proposed two sets of measures that could help them survive the new lockdown, saying at a conference organised by the Croatian Employers Associations that many would go bankrupt otherwise.

The president of the national association of bar and restaurant owners, Marin Medak, said the first model envisaged long-term compensation by slashing VAT to 5% for three years and to 13% in the long term, and providing job-retention aid until April 2021, i.e. HRK 4,000 per employee and writing off taxes and contributions until 1 May 2021.

They also propose compensation of €10 per square metre of their establishment, COVID loans to ensure liquidity for three years and a moratorium on loan payments for businesses which are not allowed to work.

The second model envisages ensuring revenue for entrepreneurs in the amount of 50% of their turnover at the same time a year ago as a direct grant which would also be used for salaries, including a contribution write-off.

This model also envisages exemption from all fixed liabilities for the duration of the lockdown, including rent and utilities. Bar and restaurant owners also propose exemption from parafiscal levies.

Medak said they acknowledged the extent of the pandemic crisis and were unanimous that the most important thing was to keep their businesses going and prevent layoffs which would ensue without adequate lockdown compensation measures.

The government decided today that as of Saturday, bars and restaurants will be closed until before Christmas.

ZAGREB, Aug 17, 2020 - Since the epidemiological situation has deteriorated and some hospitality venues are violating measures by the national COVID-19 response team, the response team for Split on Monday called for precise conditions and epidemiological measures as they are being interpreted differently on the ground.

Representatives of the Split Civil Protection Authority and city officials called on the county and national authorities to specify the conditions and epidemiological measures that hospitality and services venues need to adhere to due to the different interpretations and violations of measures on the ground, particularly with regard to working hours for bars, night clubs, and restaurants.

They called on the competent services and inspections to intensify controls and the implementation of the recommended measures due to frequent breaches.

The city's response team called on citizens and guests, particularly young people, to behave responsibly and in line with epidemiological measures that are intended to protect their health and that of others.

The team called on workers in tourism, particularly hospitality providers, to implement the recommended measures thus protecting health, allowing the economy and tourism to function and saving jobs.