Monday, 30 January 2023

Hotel Ambasador, Split's New 5-Star Diamond: Meet GM Stipe Medic

January 30, 2023 - I have stayed in many hotels on the Croatian coast over the years, but none with a view quite like the new 5-star Hotel Ambasador in Split. Learn more about that and this fabulous new addition to Croatian tourism by meeting Hotel Ambasador General Manager, Stipe Medic.  

Split has a 5-star hotel in a 7-star location, with simply the best hotel view I think I have seen in my life. Introduce Hotel Ambasador for us.  

Split had been waiting for something like Hotel Ambasador for a long time, and it is certainly a hotel that a destination like Split deserves. You said it yourself – Ambasador's God-given location with a perfect view over the Split harbor and old town was the starting point for management to think about and develop the hotel's features and amenities. They had to be as extraordinary, strong, and beautiful as the location itself. In short, Ambasador is a 5* hotel that opened at the tail-end of summer 2022. The hotel has 101 rooms and suites, each with an open view to the harbor and/or Split’s old town, with a direct path to the promenade connecting Diocletian’s Palace and the famous Riva on one side, and the port, the most beautiful beaches, and Marjan forest on the other. 

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The design is very distinctive. Tell us more. 

Architects Nora Roje, Neno Kezić, and Emil Šverko are the authors of the project. The idea behind it was a contemporary reinterpretation of the original hotel building that was the center of Split's social life since 1937. Both the interior and exterior were designed to be in line with Split and the Mediterranean’s notoriously relaxed lifestyle, summed up by one word – 'pomalo'. We believe that we managed to deliver this with equal parts of luxury, subtly refined design, and above all, inviting and cozy architecture. The interior decor was conceived by studio Arhiv, with special attention to the highest-grade natural materials and their key accents. It tells the story of Ambasador’s tradition and exclusivity, which has been there from the beginning. Several objects represent a direct dedication to Croatian architectural heritage, but the hotel's most distinctive feature is its orientation towards the outside because Ambasador's greatest value lies, literally, in its surroundings.

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One thing that is immediately obvious is the connection between a luxury hotel and the city. Giant photos of life in Split in the 1960s make a real impression on arrival in reception. Tell us more about that concept. 

Split's heritage is a crucial part of the hotel's identity. We wanted to represent it in the common areas in the best way possible. We wanted our guests to emerge in the laid-back Split vibe from the moment they enter the reception. We thus contacted Feđa Klarić, a great photographer and Split photo chronicler. Our cooperation resulted in what you can see now - his works mostly, and the authors he chose. Famous pieces from his vast collection of Split motifs throughout history are a sort of permanent exhibition in our hotel. We take much pride in that! 

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The location is superb for several reasons, not only the views and the proximity of the marina, but also due to its distance from Diocletian's Palace and the riva - close enough to walk to but far enough to avoid the noise. How important is the location do you think? 

Ambasador's location on the coast, just footsteps away from the hustle and bustle but outside the epicenter of nightlife, is ideal not only because of the breathtaking views and scenery. Guests can exit the hotel and, within minutes, be in a beautiful pine forest, on the best beaches, or in the heart of the city. You can even feel the buzz of the nearby islands. I'd say it is our Croisette. 

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You are a local man. What impact will such a luxury hotel have on life and tourism in Split? 

Hopefully a big one! I think we all want more upscale locations and services in Split. The fact is, a prime destination like Split deserves and surely needs more high-class hotels. Ambasador is here to fill that need. The profile of guests visiting largely defines the offer of any tourist location, so by bringing in travelers looking for that premium experience, Ambasador will contribute to the diversity of what Split has to offer.

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You opened at the end of the season. How have things gone so far, and what lessons have been learned? 

We are more than satisfied with the first results. The most important thing is the feedback from our guests, and their response is great! We decided to soft open Ambasador to have enough time and resources to dedicate the whole team to the needs of our guests. And what have we learned? Those challenges, which are an essential part of beginning in any business, make us stronger and push us forward. It goes without saying that we should always strive for more and be better at our work.

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How are bookings for next season, your first full year, and what kind of season are you expecting? 

Bookings are going well, and the announcements for next year give us reason to be happy and optimistic. We expect our first full season to be exceptional. All the interest shown in Ambasador after opening is further proof that this is what Split was missing. 

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Tell us a little about what guests can expect from a stay at Ambasador.  

We are delivering the highest standard of luxury service but with a relaxed, casual feeling that makes Split famous. We encourage our guests to take their time and truly feel the life of this vibrant and welcoming city. And what can we offer? Rooms with unforgettable views, furnished and decorated in accordance with the highest standards, our fine dining restaurant Méditerranée, the lively Bar Split, outdoor pool, top-notch beauty and spa services at Hacelia Spa, which spans over 500 square meters, a rooftop bar with even more magnificent views over Split's archipelago, a multipurpose conference room, and a highly personalized approach to every guest's needs. In short – our guests can expect a superior Mediterranean experience.

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How accessible will the hotel and its services be for locals and non-residents. 

We want Ambasador to live with, and not next to, Split's residents. The entire philosophy is to be an integral part of the city. Our terraces, bars, and restaurants are part of the promenade, and our events are oriented not only toward guests visiting Split but also toward people who live here because they make Split what it is. We want to show that distinctive vibe to our guests because we want them to develop a sort of crush on Split, to feel they want to come back for more. And that is not a hard task! 

And finally, as a local man, your 3 favourite things about Split. 

I am from Brela, but I am also in love with Split. First and foremost, because of our football team, Hajduk Split, which has given me so much excitement (and so many headaches) in life. My second favorite thing about Split is sitting on Ambasador’s terrace and enjoying all the beauty that was given to this city. I also love Split’s mentality and humor, and at the same time, the fast-paced, slightly nervous, but really nurturing and laid-back ‘pomalo’ way of life. Split is easy to love, and I think everybody can agree on that.

To learn more about the magic of Split's new tourism star, check out the official Hotel Ambasador website.

Friday, 2 December 2022

Where Luxury Collides: Wanda Radetti Meets Hotel Ambasador in Split

December 2, 2022 - When two luxury tourism pioneers collide, as Tasteful Croatian Journeys founder Wanda Radetti meets Hotel Ambasador, the first luxury waterfront 5-star hotel in central Split. It was quite an evening. 

It only takes a few good people, those with vision and a pioneering spirit, whose efforts, dedication and passion can truly bring change. 

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I was reflecting this as a sipped on an excellent glass of Babic after the main course of deer rumpsteak, Roman gnochhi roll with cranberry cooked in Port wine, Jerusalem artichoke cream, butter glazed Brussel sprouts, and demiglace.

Opposite me was a lady I had wanted to meet for a very long time, the truly pioneering founder of luxury Croatian tourism from the USA, and Conde Nast's preferred Croatian partner every year since 2006, Wanda Radetti, whose Visit Croatia Tasteful Croatian Journeys project has arguably done more than anything to raise the profile of Croatian tourism in this crucial market.  

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The location? The restaurant in the newly-opened 5-star Hotel Ambasador on Split's West Coast, a hotel which has (at least in my opinion) already changed the perception of Split as a luxury tourism destination since opening a few months ago. Wanda was here on her first inspection trip with a view to adding Ambasador to her already impressive portfolio of hotels for her excellent tours from Istria to Dubrovnik. 

It is a far cry from the humble beginnings of Wanda's luxury tourism journey in Croatia, which started with her first-ever tour 27 years ago back in 1995. Yes, you heard that right - the same year that the Homeland War ended, Wanda was already bringing tourists from North America on high-quality (at least given the resources available in a nation suffering from a four-year war), as she brought over a group of diaspora women from the Histra Association of Women. It was a trip which was unecognisable from the 5-star luxury tours today which have justified the trust of Conde Nast for the last 16 years. 

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Just finding a hotel open was a challenge, never mind things to see and tourism providers to offer tours. The only hotel available was in Opatija, and so daily day trips to Istria were the norm. As for the wine from the famed wine-producing region of Istira, which today gets awards on the international stage, back then it was pretty undrinkable. Tending to vineyards in a time of war is low priority. 

What was immediately evident from our first exchange is what an excellent communicator Wanda is, always with a word for everyone. Over the years, those waiters and bellboys of 1995 became general managers of top hotels and some of the most important players in Croatian tourism. Wanda knows them all and has watched - and encouraged - their careers grow. As such, she has built up an unparalleled network of places, experiences and - most of all - goodwill, which she can pass on to her clients in the form of outstanding tours with the very best service and attention to detail. 

When Wanda suggested we have dinner at Hotel Ambasador, I smiled and agreed immediately. Apart from being absolutely my favourite place to stay on the coast - you will not find a better view from Dubrovnik to Rovinj - I was curious to see how a luxury travel expert such as Wanda would take to the new hotel star on the Split waterfront. 

As I had already stayed at Ambasador a couple of times, I gave Wanda one piece of advice, which I am pleased she took - to sleep with the curtains open, so that she could fully appreciate the magnificent view of Split, as its colours changed through the day and night. I truly have not seen a better hotel view in this country. 

 It is one of the few places in the world that I don't mind if I wake up in the night, or very early - spectacular.

Split by night, as seen from the Ambasador. 

Just magnificent.

Wanda was clearly impressed too, commenting on the quality of the materials and finish. She was a joy to watch in action, with a kind word for all, a probing question to learn more for her clients, and a watchful eye on everything that was going on in the hotel. If she was going to promote a hotel to her clients, she was going to do it from the viewpoint of total knowledge. This was a site inspection performed by an experienced eye who knew exactly what levels of quality her clients would expect. And she wasn't shy of pointing out a few small areas of improvement, suggestions that were gratefully received and immediately implemented. 

The Hotel Ambasador lobby is very striking as you enter, mainly due to the outstanding photogaphy which adorns the walls with huge pictures of life in Split in the 1950s and 1960s. A wonderful connection of hotel and city, and one whose photos take guests back to a different era. Wanda captured them too 

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This is my favourite photo in the lobby, as well as my favourite story from the Ambasador so far. In an age before gadgets, where kids played on the streets for hours, this game was very popular. Soon after the hotel opened, some older locals came in to have a look around, and one pensioner was shocked when he saw the photo, for there he was in the photo, some 60 years ago. I suggested that perhaps they could have a media campaign to see if they could identify the rest of the kids and then organise a reunion dinner. 

Wanda's mission was to also meet the staff, so that she could advise her clients, and there are few more important than the head chef, and Ivica Katic spent some time with Wanda exploring the menu options for future guests. 

And so to the food at dinner. Although I am not an expert, I find that dining in 5-star hotel restaurants can be a little hit and miss, and it is not unknown for me to dine in such institutions and come away hungry. Not so at Ambasador, and what a delightful and creative meal it was too. 

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AUTUMN SOUP

-Butternut squash, butter glazed croutons, beetroot powder, pumpkin oil cream

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BEETROOT RISOTTO WITH GAMBERO ROSSO

-Gambero rosso prawn, Bisque, beetroot puree, goat cheese

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DEER

-Deer rumpsteak, Roman gnochhi roll with cranberry cooked in Port wine, Jerusalem artichoke cream,
butter glazed Brussel sprouts, demiglace

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„VIŠKA TORTA“

Walnuts, orange chocolate, orange Chantilly

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A wonderful evening of fine company, food and wine with Wanda and her colleague, Tia Lovisa Moreira, an evening made even better as charismatic Ambasador General Manager Stipe Medic joined us during the meal - Stipe is a great addition to the hotel, and his local knowledge and humour is just one more asset to this truly great addition to this new star of Split tourism. 

Rovinj and Dubrovnik have long been the stars of luxury tourism in Croatia, and Split has always struggled to shine in this sector, at least in my opinion. The positive noises from Wanda and Tia echoed my own thoughts, as I retired to my room for one more night with the curtains open to enjoy THAT view. Rarely can a hotel have such a perfect view matched by an equally perfect location. Within walking distance of Diocletian's Palace and the Split marina, and yet far enough away from the crowds, Hotel Ambasador is the perfect entry point to enjoy the magic of the Dalmatian capital and its incredible history and heritage. 

Learn more about Hotel Ambasador on the official website.

And if you want to know why Wanda Radetti and Tasteful Croatian Journeys are Conde Nast's preferred choice, check out their website.  

Friday, 10 January 2020

A Look at New Luxury Hotels Opening in Croatia in 2020

January 10, 2020 - A number of new hotels will open in Croatia this year. A look at five unique luxury hotels that should open this spring or at the start of the tourist season. 

According to the eVisitor system, more than 1,170 hotels with about 172,000 beds are registered in Croatia.

Of the total accommodation capacity, which amounts to about one million beds, hotels account for only about 12 percent.

However, five hotels will improve that ratio somewhat. A look at the new luxury hotels opening in Croatia this year, courtesy of T.portal

Hotel Costabella, Rijeka

The five-star Costabella Hotel Complex is set to open this summer. It will have 280 rooms with a total of 560 beds, a large area for wellness, fitness and a private sandy beach.

All rooms and suites will have views of the Kvarner Bay. The resort will offer six restaurants, a beach bar, and a rooftop restaurant.

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Costabella Simulation / Facebook

The investment is worth as much as 80 million euros. The investor is JTH Costabella. The resort will be part of the Hilton hotel chain.

Hotel Ambasador, Split

The new Ambassador Hotel is expected to have four-plus stars, with 101 rooms and suites, 240 restaurant seats, a spa, a gym, a nightclub and an underground garage with 59 spaces.

The Ambassador is seeing an investment by one of the world's most famous shoemakers, Klaus Alex Birkenstock, who announced that he was planning to build a new favorite tourist resort for tourists from the United Kingdom, Germany, Austria and France from the once dilapidated building on the Split waterfront.

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Ambasador Simulation

Birkenstock has invested around 17 million euros in the new hotel.

Hotel Armerun, Šibenik

The Armerun Hotel will have 17 accommodation units, 14 of which are in the property itself, while three are in a separate property that can be rented as a villa. It will have two categorizations, one with four stars and as a heritage hotel.

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Screenshot

On the ground floor of the hotel, there will be a restaurant for outside guests to enjoy.

The hotel is scheduled to open in the spring of 2020. The total value of the investment is around 2 million euros and the main investor is the company Stanovi Jadrana.

Amfora Resort, Split

The Hotel Amfora by Zvonko Kotarac, a businessman from Split, was supposed to open last year, but due to construction problems (and an invalid building permit), the opening has been delayed. 

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Amfora Simulation

The total investment is over 26 million euros. The investor insisted that the hotel would have 207 rooms and suites, a 500-seat congress hall and 2000 square meters of wellness.

Courtyard by Marriott, Split

Courtyard by Marriott, the business brand of the renowned Marriott International Group, should also open this year. The hotel is located in the Dalmatia Tower, the tallest building in Croatia, standing 115 meters tall. 

Courtyard by Marriott will be located on the building’s top floors, from the 16th to 26th, allowing guests a spectacular view of the city, and because of the specific shape of the building, each of the 190 rooms and four suites will have sea views.

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Westgate Group 

In addition to the conference facilities, the hotel will feature a wellness area, a gym, a restaurant and a bar.

To read more about travel in Croatia, follow TCN’s dedicated page

Monday, 25 September 2017

Will an Overhaul of Split's Ambasador Hotel Finally Begin Next Week?

Brace yourselves for some (hopefully) good news...

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