June 27, 2022 - You see them on the street, you see them on your bills, and you hear them on the phone. Who is who among the Croatian public services and institutions? We'll tell you more in this short guide.

If moving to Croatia is one of your short-term projects, or even if you're already in the process of adaptation, you may have heard of or been in contact with one of these institutions. These Croatian public services and institutions will be part of your daily life here, and it is true that sometimes it can be a bit confusing trying to distinguish them from each other.

In this short guide, we've listed some of the Croatian public services and institutions that you will be in contact with most often, and we hope that this will help you when you don't know where to go for a certain task, or when it's time to do your accounts at home.

MUP

If you're working on getting your residency or citizenship in Croatia, you have most likely gone to a local MUP office. It's also likely that they've called you on the phone or have written you an email or two. MUP is the Ministry of the Interior, and it provides services to both locals and foreigners alike. At MUP, you will also carry out procedures to obtain your passport, your driver's license, your Croatian identification card, and more.

HZZO 

HZZO is the Croatian Health Insurance Fund, it's part of the Ministry of the Health and it includes everything that is related to public health insurance services in the country. As you well know, public health insurance is mandatory if you reside in Croatia. If you wish to enroll in the Croatian public health system, you must go to the HZZO offices in your city of residence. There you can also find out everything related to your health coverage, sign up with a family doctor, and more.

HZZ

HZZ is the Croatian Employment Office, and it serves to report your current employment status, whether you've found a job or if you don't currently have one. At the Employment Office, you can also find job openings that match your skills. 

HZMO

The Croatian Pension Insurance Institute (HZMO) is a public institution that is dedicated to the implementation of mandatory pension insurance based on generational solidarity (1st pillar of the pension insurance) and the child benefit entitlement procedure.

Porezna uprava

Porezna uprava is the Croatian Tax Administration, and it's a unique and independent administrative organisation within the Finance Ministry whose basic task is the application and supervision of tax regulations and laws on the collection of contributions. Most of your bills will be issued by Porezna uprava. They'll also issue you with tax rebates.

FINA

FINA, the Financial Agency, is a leading Croatian company in the field of financial and electronic service provision. Although state-owned, Fina operates exclusively on a market basis and cooperates with banks, the Croatian National Bank, numerous business systems, and other similar entities. A multitude of payments can be paid at their offices.

Hrvatska Pošta

Hrvatska Pošta is the Croatian Post Office, and it has locations in every city and town across the country. In addition to being the place where you can send letters and packages throughout the country and even abroad, it's also the place where you can pay for your phone, electricity, water, health insurance, and more.

HEP

A state-owned company, HEP is the Croatian Electricity Company and it is the only energy entity authorised to provide a public electricity supply in the Republic of Croatia. It also performs the activities of electricity production and heat production for central heating systems, in addition to the management, maintenance, construction, and development of the electricity distribution network.

HAC 

Hrvatske autoceste or Croatian Motorways Ltd is a Croatian state-owned limited liability company tasked with the management, construction, and maintenance of motorways in Croatia.

HRT

Croatian Radio and Television (HRT) performs the activity of providing public broadcasting services. On their radio and television channels, they dedicate themselves to the dissemination of news, information, culture and other related content. Even if you don't watch their channels or listen to their radio stations, a bill of 80 kuna from HRT will always arrive at your home.

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ZAGREB, 3 Jan 2022 - The value of fiscalised receipts issued for all activities last week recorded an increase of 39% compared to the corresponding week last year and up 6% from the corresponding week in 2019, the Tax Administration reported on Monday.

In the week of 27 December 2021 to 2 January 2022, the value of fiscalised receipts for all activities amounted to HRK 3.4 billion (€453 million), which is HRK 964.2 million or 39% more than for the comparable period a year ago.

At the same time, the number of receipts issued was soared by 48% to 35.2 million receipts.

Last week 21.5 million receipts were issued in the retail sector and their value amounted to HRK 2.4 billion. The number of receipts issued in retail and wholesale, motor vehicle, and motorbike repairs also jumped, by 24%.

(€1 = HRK 7.5)

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ZAGREB, 15 Nov 2021 - The value of fiscalised receipts in Croatia last week was 14% higher than in the comparable week of 2020 and 7% higher than in the same period of 2019, show data released by the Tax Administration on Monday.

In the period from 8 to 14 November 2021, the total value of fiscalised receipts was HRK 3.6 billion, HRK 440.8 million, or 14% more than in the same period of 2020.

At the same time, the number of receipts issued grew by 15% to 40.5 million.

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The Croatian Employers' Association (HUP) has welcomed changes to the Law on Companies and has urged that no new burdensome regulations be introduced.

As Ana Blaskovic/Poslovni Dnevnik writes on the 23rd of April, 2019, recent changes to the Law on Companies, which simplifies the establishment and the liquidation of companies, will enable entrepreneurs to be more competitive and help Croatia to climb up and improve its place on lists such as that of the World Bank, Doing Business, on which Croatia occupies 68th position out of 140 countries worldwide. 

The Croatian Employers' Association (HUP) has openly welcomed these positive changes, but has warned that this step in the right direction should not end up with people simply becoming lost once again but this time in a maze of new obstacles.

"The Croatian Employers' Association welcomes the simplification of procedures related either to the establishment of companies or to their liquidation, and we expect the introduction of changes that will stimulate the competitiveness of the Croatian economy and make it easier to monitor rapid changes on the global market," stated Admira Ribičić, the director of legislation and legal affairs at the Croatian Employers' Association which itself proposed changes in the same direction.

Better competitiveness should bring forward the ability to establish a simple and ''normal'' d.o.o. online, just with the payment of court fees, and without the cost of a public notary. The changes to the law open the doors for faster and easier business/company registration. However, even though e-foundation has now come into effect, the application that will enable it to function correctly will only come into force in September.

The Croatian Employers' Association has also readily welcomed the removal of the stipulation of reserving a company name, the shortening of the deadline for the court to make a decision on registration in the court registry from fifteen to five working days, as well as the provisions for the simpler and cheaper liquidation of a company, simply with a statement proving the non-existence of any debts.

"What worries us most is that we don't end up with a situation in which we remove a whole host of regulations and end up accidentally replacing them with different ones through changing the regulations. In Croatia, there are between 300 and 400 new regulations introduced annually, or amendments to existing ones, and each of them "laments" the danger of introducing a new administrative or financial burden,'' Ribičić concluded.

Make sure to follow our dedicated business page for much more on Croatian companies, doing business in Croatia, investing in Croatia and Croatian products and services.

Click here for the original article by Ana Blaskovic for Poslovni Dnevnik