ZAGREB, 5 Nov 2021 - Human Rights Ombudswoman Tena Šimonović Einwalter believes that it is essential that the new Social Welfare Act establish a good welfare system and make entitlements and services available to everyone, including people living in rural areas and on the islands.

"It is essential to establish a well-organised welfare system, with appropriate capacities, and entitlements and services have to be available to everyone, including people living in rural and isolated areas and on the islands. Allowances should ensure a significant decrease in poverty or facilitate coming out of poverty, while the reform should focus on citizens who are beneficiaries of the social welfare system," Šimonović Einwalter says in her comments on the social welfare bill.

She welcomes the positive changes which include a guaranteed minimum allowance, accommodation and home help for all beneficiaries of welfare assistance. She also welcomes the increased penalties for anyone providing services for the elderly who have violated the law.

Necessary to be precise with legal provisions

Šimonović Einwalter says that it is important for legal provisions to be as precise as possible so that in practice they are interpreted correctly and equally.

"It is necessary to list welfare entitlements to ensure legal security, but also so they are visible, particularly to beneficiaries in the system," she says.

She believes that the bill needs to significantly relieve employees at welfare centres and decrease the number of  their public powers, particularly for those who are not directly tied to the welfare system.

She says that centres currently have 145 powers that are not sufficiently directed to the needs of beneficiaries. "Relieving them would ensure timely and quality protection for beneficiaries with regard to preventing the tragedies that we have unfortunately witnessed," she said.

Šimonović Einwalter lists a series of proposals to improve the bill.

 "Considering the novelty the bill brings related to establishing a social welfare institute, it is particularly important to investigate the possible effects of centralising the system and changing the status of welfare centres, as well as to hold additional consultations on these proposals," she says.

For more on politics, CLICK HERE.

ZAGREB, 23 June, 2021 - The first meeting of a task force to prepare a new Labour Act was held on Wednesday and social partners said that it was conducted peacefully without any complex issues and that it is expected that the law, which will more clearly define "remote work," among other things, should go into force mid-next year.

After months of consultation, it has been decided that a new Labour Act will be prepared, one that is appropriate to contemporary circumstances, state-secretary in the Labour Ministry Dragan Jelić said.

The act needs to introduce novelties that emerged during the pandemic, such as remote work and working from home, said Jelić.

The task force consists of the government's social partners, employers and the unions, and it is expected that a first draft bill will be completed by the year's end.

As for remote work and work from home, the new law will define protection, obligations by employers and employees, and the necessity for mutual approval, said Jelić.

Remote work has to be based on mutual agreement

"The current Labour Act defines the possibility of remote work, many have used that. Some have signed an annex to their contract, some haven't. There were some disputes over the cost of working from home. However, I believe that we will resolve those matters in a satisfactory way," said Jelić.

President of the Independent Croatian Trade Unions Krešimir Sever expects answers to many issues to be reached through negotiation. "Today we did not discuss any of those issues, just the introduction to the Labour Act," said Sever.

The unions will demand that fixed-term contracts be reduced as one-quarter of Croatia's employees work that way. He added that the unions are categorically opposed to extending working life.

For more about politics in Croatia, follow TCN's dedicated page.

May 27, 2021 - The sixth article in the "Friends of Croatia: UNICEF" series explores the work of the UNICEF Office for Croatia. What is done regarding children's rights in Croatia, positives, and negatives, and how can you help if you want to?

To ensure that our world even stays the same, let alone improves, new generations are essential. But, before they grow old enough to participate in society, society must first take care of the youngest ones to grow and develop. Society must ensure for kids that they grow up in families filled with love, make sure that kids can go to school, that they are healthy, safe from violence, that they are not hungry or thirsty, and give them overall opportunity to make it in the world. 

Basically, children have rights, and they are in more detail elaborated in 54 articles. For more details, have a look at the Convention on the Rights of the Child that came to power on September 2, 1990, by the United Nations (UN) General Assembly.

Regina M. Castillo, UNICEF office for Croatia representative with children with disabilities in Centre Tomislav Špoljar in Varaždin © Marin Ilej/UNICEF

The UN is dedicated to seeing this Convention is being respected, and United Nations International Children's Emergency Fund, commonly known as UNICEF, specializes in the issues of children's rights. Established in the aftermath of World War II, UNICEF has been at the frontlines of humanitarian crises, armed conflict, and natural disasters.

„Undeterred by the scale of the crises, we rise to the challenge, reimagine what is possible and respond by helping millions of children survive and thrive. Our on-the-ground expertise has reached more than 191 countries and territories, through committed partnerships and a passion for innovation“, says UNICEF on its official website.

Croatia signed and agreed with the Convention, and UNICEF today has its own office in Zagreb. Furthermore, it's worth noting that UNICEF has existed for 75 years, and despite firstly coming to Croatian territory while the country was part of the former Socialist Federal Republic of Yugoslavia, UNICEF has been with Croatia since the organization was established.

„Many people do not know that UNICEF helped to eradicate malaria in Croatia and that UNICEF played a key role in the development of modern dairy. Dairies were built in Zagreb, Rijeka, and Split, and factories for the production of powder milk in Osijek and Županja. Milk was distributed in schools, and for many children, it was their only meal during the day“, says Regina M. Castillo, UNICEF Office for Croatia representative.

Regina M. Castillo, UNICEF office for Croatia representative © Marin Ilej/UNICEF

The UNICEF representative is elected for a five-year mandate, and Regina M. Castillo came to her function in Croatia in 2019. Her career in the UN started in 2001 and was in charge of economic and social questions in the Executive Office of the UN chief secretary Kofi Annan in New York. This was followed by Castilla moving to work in the mutual program for HIV/AIDS, known as UNAIDS. She was first the director of private sector partnerships in Geneva (2006-2012) and then moved to be the director for Bolivia, Ecuador, and Peru (2012-2015). She majored in International relations and public politics.

Born in Nicaragua, she first started her career in the 1990s as a diplomat, and she was also the headmistress for international trade in the Nicaraguan Trading Ministry.  

Helping Croatia before it was cool (or an independent country)

Castillo went on to continue that after World War 2, UNICEF fed six million children every day, which included many children in Croatia.

„One of those children was our dear colleague, prof. Josip Grgurić, who is still working tirelessly for the youngest. He still remembers the yellow cheese that was part of UNICEF's humanitarian package for families, as well as the chocolate that he then tasted for the first time. He later worked at the children's hospital in Klaićeva, which UNICEF helped found, and he still works hard on UNICEF’s Child-Friendly Hospital Initiative“, says Castillo indicating how valuable but also inspiring UNICEF can be to children. Castillo added that in the Homeland War, UNICEF was the first organization on the ground, making sure that children and families received the necessary psychosocial support and humanitarian packages. After the war, they educated children on how to protect themselves from landmines. 

Today Croatia developed, joined NATO and EU, and is a modern European country. With such progress, there have been many improvements in respect to children and their rights.

„Croatia has a low mortality rate of children under the age of five, extremely low stunted growth rate due to inadequate nutrition in the first years of life and the enrolment rate of children in primary school is almost 100 per cent“, pointed out Castillo.

„Croatia is an example in the world when it comes to the promotion of breastfeeding. It is rare that all public maternity wards in a country have the status of 'Child-Friendly Hospital'. With the support of UNICEF, partners have organized a network of breastfeeding support groups, and now we have more than 200 support groups in Croatia“, added Castillo on what the world can look up to this small South-Eastern European country.

Regina M. Castillo at Human milk bank © Marin Ilej/UNICEF 

Still, there are some issues Croatia needs to address and are far from ideal at the moment.

„There are still differences when it comes to access to services for children, depending on where they live and the conditions in which they grow up. Children with disabilities, as well as children from the poorest families, especially in rural areas, often do not have the opportunity to attend kindergarten and do not have the same access to specialized health services and therapies as children in urban areas. The focus of UNICEF in Croatia is on the most marginalized children: children with disabilities or developmental delays, children growing up without adequate parental care, children from minority groups, children at the risk of poverty and exclusion. UNICEF’s programs are focused on the well-being and protection of every child, with a special focus on the most vulnerable children“, pointed out Castillo.

Campaigns and programmes such as “Every child needs a family”, “The first three are the most important”, and “Stop violence among children” are perhaps the most known public action by UNICEF in Croatia, but returning to the good practices of breastfeeding, Castillo emphasizes the establishment of the Human Milk Bank in her current mandate.

„Thanks to the Human Milk Bank, prematurely born and seriously ill newborns (who do not have access to their own mother's milk) can receive milk donated by other mothers. We continually work on reducing the risk of disasters, support the development of quality foster care and provide support to parents in the upbringing and care of children through workshops and we work a lot with young people“, said Castillo.

In general, UNICEF has different types of offices in countries, and regarding the Croatian office, it’s a Country Office. In other words, most of the resources (human and financial) are invested in programs in Croatia. Castillo says that the five-year mandates have priorities that are determined in cooperation with partners. And while 80 percent of the funds raised are invested in programs for girls and boys in Croatia, there are funds and support programs for children outside of the country.

“For example, in 2018, UNICEF supported child health care in parts of Ukraine affected by the conflict and helped the building of five inclusive children's playgrounds in two refugee camps in Jordan in cooperation with the Ministry of Foreign and European Affairs in 2019. Through the ‘Schools for Africa’ program ​​, which includes many kindergartens and schools throughout Croatia, UNICEF supports the education of girls and boys in Madagascar", Castillo listed several examples. 

Regina M. Castillo, UNICEF office for Croatia representative with children on Media Literacy days press conference with Radovan Fuchs Minister of Science and Education, Krešimir Partl, State Secretary at Ministry of culture and media and Robert Tomljenović, Deputy Director of the Council for Electronic Media © Marin Ilej/UNICEF 

Overall, the UNICEF Office for Croatia works closely with the Croatian Government, and most notably, with the Ministries of Social Welfare, Education, Health, and the Ministry of Foreign and European Affairs. Other partners also include experts (Croatian experts, but also building on expertise and good practice from all over the world), professional associations, academia, services providers, and NGOs.

“UNICEF’s goal is to connect all stakeholders and to advocate and support systemic change for the well-being of all children. System change is a gradual process, and it can be challenging, but when it comes to children’s rights, every step forward is well worth the effort”, explained Castillo.

Croatian citizens showing support for UNICEF

On one hand, Croatia is a good country with low mortality rates of kids and a role model for breastfeeding promotions. On the other hand, however, peer to peer violence (on whose suppression the aforementioned “Stop violence among children“ campaign works heavily on), and unequal approach to education between rural and urban areas show Croatia has both its ups and downs. Unfortunately. The downside sometimes overshadows all the positive things.

One such instance was the tragic death of a two-year-old girl from Nova Gradiška on Easter Sunday. The death of a severely injured girl, who was brought to Zagreb's children's hospital after suffering abuse and heavy beating from her biological parents (and from whom the girl was taken and given to a foster family but was then returned back to biological parents), sparked controversy and citizens outrage, culminating in changes in social welfare law, as well as sacks and investigations in the welfare center in Nova Gradiška.  

„We are deeply saddened by the tragic death of two-and-a-half-year-old Nikoll on Easter Sunday. There are no words to express the pain of such a terrible event. Unfortunately, there are no simple and quick solutions to prevent violence against children. For years, UNICEF in Croatia has been continuously and persistently working in the field of child protection, educating experts from the social welfare system, but also other experts who work with children and families, such as experts from the health care, education, and justice systems. UNICEF implements various support programs for parents, and it is fully committed to the development of foster care and the improvement of the legislative framework. However, UNICEF is also aware that society as a whole, has a long way to go to achieve the goal that every girl and every boy is guaranteed the best possible care and protection. UNICEF will continue to work actively, persistently, and dedicatedly with all partners to achieve it”, commented Castillo.

Regina M. Castillo talking on Media Literacy days press conference © Marin Ilej/UNICEF 

However, Croatians recognize the importance of the UNICEF mission. Before Covid, UNICEF annually collaborated with the Museum of Illusions on the Museum of Reality exhibition which displayed the problems children faced worldwide, but which also showed what changes and solutions UNICEF brought to those areas. 

“Experience tells us that citizens are ready to support the youngest, in Croatia and beyond. Implementation of our programs would not be possible without the support from citizens and companies that placed the focus of their CSR activities precisely on children. We especially value the support from our Childhood Guardians, donors who support our work with regular monthly donations and allow us to regularly conduct our programs for boys and girls, as well as react quickly with much-needed assistance in crisis situations like the earthquakes in Croatia and the COVID-19 pandemic that affected all families. UNICEF is always in the field with the most vulnerable children and their families”, notes Castillo.

In the end is important to note, that while children are recognised as a particularly vulnerable group, all human rights apply equally to children. 

“All the rights enshrined in the Convention apply to every child, regardless of a child’s country of origin, gender, religion, and nationality. Every child, by birth, has all his/her rights, the right to grow up in a safe environment, to have a family, to have access to health care and education, to be able to play and develop his/her interests and reach his/her full potential”, concludes Castillo.

The five-year mandate is an agreement that sets priorities in advance, so Castillo warned that there is no opportunity for making donations outside of that framework. UNICEF office occasionally does get messages from citizens who need advice or help on issues outside of that frame, but nevertheless, UNICEF can offer them help by referring them to institutions and addresses that can offer citizens the necessary support, financial support, or information. 

With expertise mentioned several times throughout this story as the insurance of delivering the best solutions to issues children face, UNICEF is always on the lookout for new people. If you want to make a change in the world while earning a fair wage yourself, check out what expertise UNICEF is looking for right now.

Regina M. Castillo on a foster family gathering © Marin Ilej/UNICEF 

UNICEF Croatian Office is situated on Radnička cesta 41/7. To inform the public of their work, they built a considerable presence on Facebook, Twitter, Instagram, Youtube, and Linkedin. You can also find all UNICEF-related info for Croatia on their official website, and contact them via mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or on phone numbers: +385 1 2442 660 and +385 1 2442 661. You can use the website to donate to a cause in Croatia too. Additionally, there are numbers: +385 1 4095 855, +385 99 2692 196, and +385 91 621 1039 for more details on donating to Croatia as well as e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also leave a donation to UNICEF in your will, and a phone number +385 1 3031 640 specializes for the issue in Croatia. If you find yourself in Croatia and you want to volunteer for UNICEF, more info can be found by sending a mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and on phone number +385 1 3031 646.

And of course, you can donate for a good cause to UNICEF for any action the fund is internationally involved in. 

To read more from the series "Friends of Croatia", follow TCN's dedicated page.

For more about UNICEF in Croatia, follow TCN's dedicated page.

ZAGREB, 6 April, 2021 - The president of the Croatian Association of Social Workers, Štefica Karačić, asked on Monday where the responsibility of Social Policy Minister Josip Aladrović was in the case of the deceased two-and-a-half-year-old girl from Nova Gradiška.

The (local welfare centre's) director was dismissed and then, in a week, it was forgotten that the centre needs other forms of help and support to work in such a complex and difficult area of activity as child protection, Karačić told the Nova TV commercial broadcaster, and she asked why the minister wouldn't also be removed, if the responsibility was hierarchical.

She told Nova TV that the minister had made the same move as the previous one, so "by dismissing the director, he thinks that he has solved all his problems in the social welfare system".

Asked what has changed in the social welfare system after several difficult cases -- of a father who threw four children from the balcony of his house on Pag island and of a beneficiary who killed two of her colleagues in Đakovo, Karačić said that nothing had changed.

"Nothing has changed, the voice of various activists who have an easier and simpler access to policy makers than experts can be heard. We are always under suspicion, we are always the ones responsible. If the director is responsible hierarchically, then I wonder -- where is the minister's responsibility," Karačić asked.

She suggested that before meeting Jelena Veljača and her colleagues from the #spasi me (Save Me) initiative tomorrow, Minister Aladrović should have a look at what she had posted on her profile regarding the social welfare system and that he keep in mind that he is also a part of that system.

Asked whether an inspection has found any irregularities in the work of the centre in Nova Gradiška, she said that she and a colleague had been in the Centre for Social Welfare in Nova Gradiška on Friday and that they had not completed the inspection yet.

"Our preliminary inspection... does not indicate there were gross omissions in the work of the centre. However, I cannot say there weren't any until the procedure is completed," she noted.

For more about politics in Croatia, follow TCN's dedicated page.

ZAGREB, 2 April, 2021 - Two grant agreements worth HRK 6.7 million were handed over in Petrinja on Friday for projects by the local development agency PETRA and the Red Cross office in Sisak.

Labour, Pension System, Family and Social Policy Minister Josip Aladrović said that the first agreement was financed with EU funds in the amount of HRK 2.5 million and was intended for the establishment of a centre for social entrepreneurship in Petrinja.

The other grant agreement, worth close to HRK 4.2 million, is intended to help alleviate poverty in the region of Banovina and northern Croatia, through donations of food and/or basic material assistance.

Attending the ceremony at which the grant agreements were handed over were also War Veterans Minister Tomo Medved, who heads the task force dealing with the aftermath of the 29 December earthquake in Sisak-Moslavina County, and local officials.

For more about politics in Croatia, follow TCN's dedicated page.