July 24, 2020 - Crossing the Neum border between Croatia and Bosnia and Herzegovina in the corona era has a slightly different procedure.
July 24 update - TCN passed through the Neum Corridor twice this week. Waiting times at both borders were under 3 minutes on both occasions. Passports are scanned on the Croatian side and you have one hour to transit through. There were no border guards on the BiH side. There are no issues with any nationality transiting through.
PLEASE NOTE: THIS SITUATION CONTINUES TO BE THE CASE AFTER JULY 1 BORDER OPENING UPDATE. IF YOU ARE IN TRANSIT, YOU CAN PASS THROUGH.
One of the most-asked questions every summer is from tourists wanting to travel between Split and Dubrovnik, and what happens at the Neum Corridor, the 23-km coastal strip, sometimes called the Bosnian Riviera, which divides Dubrovnik and southern Dalmatia from the rest of Croatia? With Croatia now in the EU and on the brink of joining the Schengen zone, it means that a journey between Dalmatia's most popular tourism cities entails leaving the EU for about 20 minutes, before reentering Croatia at the Neum border.
The usual procedures are explained in this Total Croatia article on how to get from Split to Dubrovnik. If you don't want to leave Croatia, it is possible to stay within the country by taking the ferry service from Ploce on the mainland across to Trpanj on the Peljesac Peninsula. The Peljesac Bridge is also due for completion in 2022, at which point independent Croatia will be joined in one contiguous territory for the first time.
On my recent tour of the Croatian border control system, I asked about Neum and was surprised to learn that there was a change in the border crossing rules during the pandemic, a change which has been in force for a couple of months now, I think.
The Neum border is currently ONLY available for transit passengers. As such, you can travel on an ID, but your stay in BiH is timed. You have an hour to cross the 23 km. Your journey is timed, and if you take more than an hour, you will have problems as you try and reenter Croatia.
The Bosnian border police are also actively encouraging those who pass through the Neum border that this is transit only.
I always stop for lunch at Neum when I am driving down to Albania or Montenegro, but I guess this is discouraged for the moment.
If anyone has any experiences of recent travel across the Neum border, please let me know, and we will add to this resource. Send to This email address is being protected from spambots. You need JavaScript enabled to view it. Subject Neum.
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ZAGREB, June 9, 2020 - Slovakia will, as of 10 June, enable free travel to and from 16 European countries, including Croatia, and there will not be any need to wear face masks, Slovakia's Prime Minister Igor Matovic informed on Tuesday.
Apart from the restrictions being lifted for Croatia, visitors from Germany, Lichtenstein, Switzerland, Slovenia, Bulgaria, Greece, Cyprus, Malta, Estonia, Latvia, Lithuania, Finland, Norway, Denmark and Iceland will be free to travel to and from Slovakia, the Reuters news agency reported.
Last week Slovakia reopened its borders to the Czech Republic, Austria and Hungary.
Slovakia had introduced relatively stringent restrictions including shutting the border before it even recorded any cases of the novel coronavirus and cautiously approached reopening its borders.
Matovic was quoted by Reuters as saying that compulsory quarantine upon arrival from abroad will be dropped for countries on the safe list, and people will not have to activate "smart quarantine" on their mobile devices.
Slovaks returning from countries outside the safe list should still quarantine themselves and take a coronavirus test.
Slovakia which has a population of 5.5 million people recorded 1,531 cases of Covid-19 and 28 deaths.
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June 9, 2020 - How is the Croatia border control working? TCN takes an exclusive tour of the working system, and our verdict is 10 out of 10 for the Croatian police and border control. As for the tourism chiefs...
Until last week I had only met one government minister in my 18 years here, as well as Prime Minister Andrej Plenkovic.
(Photo credit Vivian Grisogono)
I met the current PM a couple of years ago in Jelsa, when he called me over for a chat, a chat which ended with a promise that he would not be suing me.
The only minister I met was the then Foreign Minister, Vesna Pusic, who kindly agreed to be my first ever interview on a new news portal called Total Croatia News, which launched on July 7, 2015. You can read the interview here.
Last week, I met two ministers in the same week, and both very fascinating insights into the current situation in the corridors of power as Croatia presides over the Presidency of the EU during the COVID-19 pandemic.
First up, Minister of Tourism Gari Cappelli, who called me up for a chat and meeting in his office, during which he gave TCN some exclusive updates on the plans of the EU to open borders. You can read the interview here.
On May 17th, I visited the Croatian - Slovenian border with Kresimir Macan, former communications director for PM Plenkovic. As information about the actual situation at the border crossing was so unclear, I requested - and received - permission to visit the border with Macan to report on the situation first hand. It was quite an eye-opening experience: Who Can Cross the Croatia Slovenia Border? Who Cannot? A May 17, 2020 Border Visit
Since that visit to the border, an online registration form became available on the Interior Ministry website at the address entercroatia.mup.hr. The form, now in 11 languages, was intended to speed up the border procedure, as well as help the police track all visitors in the event of a corona outbreak.
At our May 17 border visit, the pace of the border control was painfully slow. The border police had to manually enter the details of the reservation and record contact details. Each car was taking 5-8 minutes to process, which would clearly be a disaster in the peak season. An emergency software fix was procured, and I was curious to see how it worked. I will refer to it more below, but this information is important for EVERY foreign visitor to Croatia at the moment, whether you are coming by land, sea or air.
1. If you fill the form in with your details (choose from 11 languages), you will receive an email from the police confirming receipt. Print this off, as well as your confirmed reservation, and show at any borders you encounter on the way, and you will be allowed to transit.
2. The procedure to proceed through the border if you have already registered is less than one minute, so 5-8 times quicker than three weeks ago. Simply hand over your passport, which will be scanned. All relevant details will be sent to Interpol, Schengen, and the Croatian ministries of health, tourism and the interior. This includes all the accommodation details and your contact numbers entering into the system. It is an outstandingly efficient system and is reducing the waiting time at the border considerably.
3. Even if you are from the 10 countries which now have open borders with Croatia, the official advice is to fill in this form, because it will reduce the waiting time at the border.
A fabulous system, put together in record time, and severely reducing the waiting times at the border just in time for peak season. Congratulations to the Croatian police and all involved in the project.
My tour was organised by Marina Mandic, the Ministry PR lady. It was such a seamless service that I actually felt I was no longer in Croatia, but had been transported to another country where efficiency was the order of the day.
I am often very critical of Croatian officials, so here it is, when I see someone doing an outstanding job, I am happy to tell the world. Bravo, Ms. Mandic, and thank you for such a fascinating tour.
Minister Bozonovic was happy to chat and answered various questions that I had. It was a very organised process from start to finish.
After an overview of border procedures with the Assistant Head of the Border Police Directorate, Gilio Toic Sintic, it was time to enter the room about which I was most curious - to meet the team answering all the emails from tourists trying to get official information about their particular cases - would they be allowed to visit Croatia?
After a slow start, the official information about travel to Croatia started to come together. The best source of information came on the Interior Ministry website, and a dedicated FAQ section covered most of the questions. For those who could not find an answer to their question (or were too lazy to search), there was a form to fill in where you could post your question. This FAQ and form is available in English, German and Croatian.
Two days after Kreso Macan and I returned to the border visit of May 17, we launched the Viber community, Total Croatia Travel INFO in an attempt to try and help tourists find the latest information and answer their questions, as there was so much confusion out there.
We also started a daily travel update page, with all the latest information and links to the latest news. Soon after that, we had the daily travel update available in 24 languages.
One of the many interesting bits of feedback we got from our new Viber community (join here, but you need to download the app), was that it was taking 5, 8, 9 days to get an answer from the official email address at the ministry - if there was an answer at all. I was curious to find out why, and so I was curious to meet the team answering the emails.
It was quite an eye-opener.
Meet part of the dedicated team from the Croatian police department (that's right, while Croatia is breathing tourism, it is left to the police to answer those tourist questions such as 'when will flights to Split start?' 28,000 questions so far. Questions in Hungarian and Portuguese. So many emails, indeed, that the Croatian police have had to request help from police departments all over the country.
In a land of a national tourist board, 20 regional and 319 local tourist boards, a Ministry of Tourism, and a tourism section in the Croatian Chamber of Economy, there was nobody free to answer the emails, so the police have had to allocate extra resources to help.
At a time when police resources are already stretched due to corona. Ministry of the Interior 3, the official Croatian tourism chaps 0.
I was expecting to find huge inefficiency due to the unanswered emails, but quite the opposite. Here was a dedicated bunch of people working hard to get through the mountain of emails. In all manner of languages that they could not comprehend.
I offered to show them some tools which could help reduce the job. I showed them our Viber community and our travel update.
And our travel update in 24 languages. Feel free to send the link, copy a paragraph of info, whatever it is that you need to do to make your job easier.
Two immediate takeaway suggestions I have to share with you.
1. If your enquiry is tourism-related, send your enquiry to This email address is being protected from spambots. You need JavaScript enabled to view it.. This is the Croatian National Tourist Board, and they are one of the most responsive press departments I have encountered in Croatia. They will (or should) have better information on tourism matters than the police.
2. If you want a quicker response from the police to your enquiry, they can comfortably cope with enquiries in English, German and Croatian. If you send your enquiry in Portuguese or Hungarian, it will be greeted with less enthusiasm, and so probably a slower response time. The police are VERY busy, so my advice is to make it as easy as possible for them.
Next up, the National Coordination Centre, the pulse of border control.
This was a very secure room...
I wasn't sure how welcome an enquiring foreign journalist would be, or how much access I would get, or what photos I would be allowed to take and publish.
The answer was that there were some limits regarding photography - understandably - but everyone I encountered was extremely forthcoming with information and professional in its approach. Did I say that this ministry behind the scenes ran like clockwork?
All the borders on one giant screen, so that resources could be reallocated as the need allowed. There was also a customs officer working in the control room, so that all border issues were addressed efficiently and immediately.
And the police were keeping on top of migrant movements on the eastern borders.
Really impressive stuff, all explained with warmth and humour. My question about when Croatia would join Schengen drew a wry smile or two, and we had a good exchange over the policing of Liberland.
Next it was off in the Macan Porsche to Bregana, the main border crossing between Croatia and Slovenia, where the border police could not have been more helpful. After explaining our mission, they again gave us more access than I was expecting.
It seems that the system with the online form is working well. Between May 28 and June 4, 56,000 people entered Croatia using the form, from a total of 25,799 applications. One thing that surprised me a lot was the number of transit passengers. About half the foreign visitors entering Croatia are in transit to Serbia, Bosnia, Greece and Turkey etc.
Yes there were some people who were refused entry, an average of 2-3 a day at Bregana (this border currently handles between 5 - 8,000 people a day). This is true in and out of the season, but the message was clear - if you have your documentation in order and have filled in the entercroatia.mup.hr form, you will have no problems entering.
I asked a few of the tourists coming into the country, and I was surprised at the amount who had filled in the form - they all showed me the police confirmation print out, which they had showed at all transit borders on the drive from their homeland. The system seemed to be working superbly.
What a day! Certainly one of the most interesting mornings in my 18 years in Croatia.
My thanks to all the team at the Interior Ministry and the border control and border police. A supremely efficient operation.
And you STILL have time to answer all those tourist emails...
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As tportal writes on the 9th of June, 2020, Prime Minister Andrej Plenkovic has agreed with Austrian Chancellor Sebastian Kurz that Austria would lift restrictions on free movement between Croatia and Austria.
Although Austrians were the most frequent visitors to Croatia last week after Slovenes, Austria hasn't yet officially approved travel to Croatia, nor has the country lifted restrictions on Croatian citizens crossing the border, as they did with their neighbouring countries with the exception of Italy.
Prime Minister Plenkovic announced that this would change soon.
He announced on his Twitter profile that he had talked with Austrian Chancellor Sebastian Kurz about preparations for the next European Council meeting and the situation with the coronavirus epidemic. They agreed that the government in Vienna would make a decision tomorrow on lifting restrictions on the movement of people between Croatia and Austria from mid-June onwards.
''Croatia is open to Austrian tourists, they know it and they're coming,'' Interior Minister Davor Bozinovic said on Friday.
''At the moment, behind the Slovenes, the Austrians are our most frequent visitors. Croatia is open in that sense, the Austrians know that and they're coming,'' said Božinovic after the video conference of the European interior ministers.
"I think that Croatia is so recognised, so attractive and known by our neighbours and EU member states that I don't see what will prevent them from coming to Croatia," Bozinovic said, adding that Zagreb was now engaging in bilateral talks with Vienna.
He reported that a video conference showed that there was political will within the EU at the ministerial level to open internal borders around June the 15th, but that epidemiological situations still had to be monitored because the pandemic isn't at the same stage in all countries.
As for the EU's external borders, the Croatian minister pointed out that a coordinated approach would be applied in this regard 'given that coronavirus infection is very intense in various parts of the world, but that a certain exception can always be made for those countries which have a favourable epidemiological situation, especially in the closer European neighbourhood.
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June 9, 2020 - The latest news from around Croatia’s airports for flights to Croatia with updates from Zagreb, Split and Dubrovnik.
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June 7, 2020 - The latest news from around Croatia’s airports for flights to Croatia with updates from Split and the island of Losinj.
Croatian Aviation reports that Scandinavian Airlines, better known as SAS, the airline of Denmark, Norway and Sweden, will soon launch two international routes to Croatia.
SAS is a long-time guest at Croatian coastal airports, so it is not surprising that it will be among the first after the corona crisis to launch two flights to Split Airport.
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The company has announced a flight schedule for June, while the schedule for July will be finalized soon.
From June 20, the company will introduce the Copenhagen - Split line, twice a week (Wednesdays and Saturdays), with the A320neo aircraft.
From the same date, the Oslo - Split route will be introduced, but only once a week (on Saturdays), with the same type of aircraft, the A320neo, which has a capacity of 174 seats in the fleet of this carrier.
In the summer flight schedule, SAS operates from numerous destinations in Scandinavia to Pula, Zadar, Split and Dubrovnik, but the company has so far announced only two flights for Split Airport.
Avio Radar reports that Czech airline Silver Air has returned to traffic in Italy and is flying again from several Italian cities to the island of Elba. Losinj is planned this year as well, but with only one line from Switzerland on offer. The Losinj - Zagreb line is no longer available, nor are the other lines from Losinj to Split and Pula, or other Italian destinations.
The Lugano - Losinj line is offered once a week, on Wednesdays, which is one flight less per week than last year. Traffic on this route is planned from July 8 to September 30 with the Let L-410 Turboolet aircraft.
Finally, Avio Radar reports that on Saturday,June 6, German low-cost carrier Eurowings increased traffic on two lines from Germany to Split. Namely, on the planned routes on this day, there will be two planes from Dusseldorf and Stuttgart to Split.
An even larger aircraft will come from Dusseldorf, the Airbus A320. Eurowings noted this change thanks to an increased interest in passengers.
As Morski writes on the 5th of June, 2020, reporters from the Slovakian television station RTVS came to Vir where they worked on a story of the island of Vir, referring to it as a a safe and desirable tourist destination.
In epidemiological circumstances that mostly prevent Slovakian citizens from leaving their country and due to the extremely strict rules when it comes to social distancing and behaviour in Slovakia itself, the trip to Croatia for the RTVS journalist team was like winning a raffle, and staying in Vir was a breath of not only fresh air but of long-awaited freedom of movement.
''Our colleagues in Slovakia are jealous of us because of this trip. They keep asking how it is here, and we tell everyone that Vir is really beautiful,'' say reporter Andrej Bálint and cameraman Róbert Beňo, who spent the whole of Thursday filming the island with conversations with Vir locals about the tourist offer on the island and especially the situation with the coronavirus pandemic.
They interviewed the Deputy Mayor of Vir and the Commander of the Vir Civil Protection Headquarters Antonio Vucetic, who introduced the Slovakian journalists to the fact that there were no cases of infected people on the island during the coronavirus crisis, while the director of the Vir Tourist Board, Srdjan Liveric, recommended Vir to Slovakian holidaymakers as a safe and traditionally friendly tourist destination.
''Croatia is the most popular tourist destination for Slovaks, so we were most interested in the current security situation in Croatia. We have very strict measures in place due to coronavirus, they're almost prison-like, but we expect their gradual easing and the possibility of us being able to go away on holiday. It seems that many Slovaks will stay in Slovakia this summer, but for those who do plan to travel, we want to explore safe destinations. Everyone in Slovakia is living in anticipation of the easing of the measures,'' explained Bálint.
The island of Vir is the only Croatian tourist destination that the Slovak journalists will visit during this trip for their field research, but it isn't a mere coincidence. During the filming of a television report about Slovak women living outside their homeland, in Italy, Sweden, Spain and Croatia, the story of a Slovakian woman and well-known blogger Miriam Kelecic was especially interesting to the television reporters. She introduced Vir as a safe and beautiful destination, so Bálint and Beňo readily responded. This was their first visit to the island, and it was not spoiled even by the blowing of a strong southerly wind.
''The ambience on the island is beautiful, and the sea is especially gorgeous. I've never seen such a clear sea,'' said Bálint who was delighted to come to Vir.
''I once visited Dubrovnik with my family when I was a small child, so I guess you can sort of say that this is actually my first time in Croatia. I really like Vir, there are a lot of beautiful shots to be taken from the landscape,'' added Beňo. Full of impressions from the short trip due to the obligation to return to Slovakia within the given 48 hours, Andrej and Róbert pointed out that the message they will send out to their viewers and compatriots will be a positive one.
''Croatia is a safe destination, so our message will be that Slovaks have no reason to fear about going on holiday here. Vir and Croatia are certainly our choice,'' the reporters readily concluded.
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June 5, 2020 - The latest news from around Croatia’s airports for flights to Croatia with updates from Zagreb, Split and Dubrovnik, Rijeka and Pula.
Croatian Aviation reports that in its latest statement, Emirates further postponed the start of traffic on the Dubai-Zagreb route.
The company first postponed the line to July, then to August, and the latest news is September. Emirates is currently offering sales on the Dubai-Zagreb route from September 1 this year, four times a week; on Mondays, Tuesdays, Thursdays and Saturdays.
Boeing 777-300ER aircraft have been announced on the route, which has several different configurations in the fleet of this airline, so depending on the registration of the aircraft, they can carry between 354 and 442 passengers.
Considering that Emirates turned the Zagreb line into a seasonal service, and that the partner FlyDubai operates on the route in the winter flight schedule, the chance that Emirates will return to Zagreb this summer is slim. According to the plan, the already mentioned FlyDubai should take over the line from the end of October.
Qatar Airways, a competitor to Emirates (along with Etihad), is still on sale for 3 weeks from the beginning of July to Zagreb, but changes are also possible with this airline in the next two weeks.
The largest aircraft (both in terms of technical specifications and the number of seats in the passenger cabin) in Zagreb was Emirates, while Air Canada Rouge and Korean Air flew with long-range and capacity aircraft to the Croatian capital. However, both have canceled their flights completely for this summer. Air Transat still has a line between Toronto and Zagreb on sale, 3 times a week since the beginning of July.
Furthermore, Avio Radar reports that Swiss airline Edelweiss Air resumed its service from Zurich to Split on June 4. The week, Edelweiss will also arrive on Sunday, June 7. By the end of June, this line will be in service twice a week, on Thursdays and Sundays, with the Airbus A320 aircraft. From July, the route will operate 5 times a week, or every day except Wednesday and Friday.
The other two Edelweiss lines for Croatia are planned from July, i.e., the Zurich-Dubrovnik line twice a week, on Mondays and Fridays from July 3, and the Zurich-Pula line, also twice a week, on Wednesdays and Saturdays from July 1.
Finally, Avio Radar reports that Latvian airline Air Baltic will establish a route between Riga and Rijeka from June 17. Flights from Riga were scheduled for July 29, but the carrier decided to launch a month and a half earlier despite the current corona situation. The line will operate on Wednesdays with an Airbus A220-300 instead of last year’s Boeing 737-300.
Air Baltic also announces flights to Split and Dubrovnik from June 20.
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As Regional Express writes on the 4th of June, 2020, Croatian Tourism Minister Gari Cappelli said he was in talks with Austria about opening the borders. He added that there are holidays in Austria and that everyone is working to try to protect their respective economies.
"I fully understand them. Some people must have also understood us when we said that we're opening our borders for ten countries, but I think that this will crystallise and be resolved at the European level by June the 15th," Gari Cappelli said.
When asked if hotels are allowed to receive workers' benefits and remain closed from July and not operate, he replied that "this is a good question and it's right [to assume] that it wouldn't be fair, but we also need to understand that if hoteliers have no traffic or reservations, they're not to blame for it. There are no talks with people in the tourism industry who are allegedly refining their invoices/bills in order to get state aid, but that needs to be checked,” the minister said.
When asked to comment on Finance Minister Zdravko Maric's announcement that he would go through those in the hospitality and tourism industry who are refining and 'preparing' their bills and invoices in order to receive state aid with a fine tooth comb, Gari Cappelli replied on the eve of the government session that "we know how to deal with them, from the punishment to everything that is required to be done [in such cases] in accordance with the law,''
"With those who aren't even issuing invoices, there's no conversation. Everything else, for small things that still need to be done in these facilities, epidemiological [factors to take into consideration] and other things, they should be warned to do it all as soon as possible, and as for amounts and the number of invoices, that should be seen, because it's very difficult to compare last year with this one,'' Gari Cappelli said.
He believes that the total information on issued invoices and amounts includes hoteliers with their issued invoices, who have not worked since March this year, and that, as he says, is something one should be aware of when talking about how many more or how many less invoices have been issued and their amounts, because surely the amounts are higher when hotel accommodation, for example, is included.
Asked if he was suspicious of the bills being issued in the tourism and hospitality sector, he added that everything still needed to be seen.
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June 4, 2020 - The Croatian National Tourist Board (HTZ) announced that Croatia has positioned itself as a safe and desirable tourist destination thanks to its excellent epidemiological situation, which is confirmed by numerous airline announcements.
Despite the global coronavirus pandemic, which still has a strong impact on international tourism trends, Croatia has additionally positioned itself as a safe and desirable tourist destination due to its excellent epidemiological situation in the international market. This is confirmed by numerous announcements of airlines that will connect Croatian destinations with key markets during the main summer months. According to information gathered by the Croatian National Tourist Board through its representative offices, most flights have been announced for the second half of June and early July for the airports of Split and Dubrovnik, as well as for Zadar, Pula, Zagreb and Rijeka. Most flights to Croatian destinations were announced from the markets of Germany, Benelux and France.
"Most tourist traffic in Croatia is realized through road traffic, i.e., through arrivals by car, which, with a share of about 75 percent, is the most common way to come to our country. However, in recent years, Croatia has positioned itself as an air destination, and this is especially important in the current circumstances in which our offer, safety, but also transport accessibility we have to fight for our share in the tourist market. Awakening air traffic again will help Croatian destinations, especially Dubrovnik and Split, to be more accessible to many travel enthusiasts," said Croatian National Tourist Board director Kristjan Staničić.
Among the announced routes to Split are Austrian Airlines flights from Austria, Luxairtours, Transavia and easyJet from Benelux, Transavia and easyJet from France, Condor and Eurowings from Germany, easyJet and Wizz Air from Great Britain. Confirmed is also a Croatia Airlines flight that will connect Split with Rome from mid-June. Austrian Airlines flights from Austria, Luxairtours, TUI, easyJet, and Brussels Airlines from Benelux, Transavia and easyJet from France have been announced for Dubrovnik, as well as flights from Germany, Hungary, Norway, Sweden and Denmark.
According to the announcements, Ryanair, Luxairtours and easyJet will connect Zadar with the Benelux market, while Ryanair will also connect this Croatian destination with German destinations, including Stuttgart, Berlin, Düsseldorf, Karlsruhe and Cologne. According to the announcements, Pula will be connected with Ryanair, Luxairtours and easyJet flights to the Benelux market, and flights from Paris, Frankfurt, Düsseldorf and London have also been announced. Flights from the markets of Germany, Great Britain and Benelux have been announced for the airports of Rijeka and Zagreb.
We would like to remind you that Croatia Airlines, in addition to the existing international routes from Zagreb to Frankfurt, Amsterdam, Copenhagen and Zurich, will also offer flights connecting the Croatian capital with Brussels, Munich, Sarajevo, London and Rome from June 15, from Zagreb to Dublin on June 16, and to Vienna from June 18.
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