The popular Esplanade Hotel in the Croatian capital city of Zagreb is experiencing a massive drop in bookings, but has taken it upon itself to offer its guests the ability to download its menus and newspapers via their smartphones, safely and in a contactless way.
Croatian tourism has taken a very heavy blow thanks to the ongoing coronavirus pandemic which has reared its ugly head once again following a couple of weeks of peace after the questionable holding of a tennis event in Zadar. As such, Croatian hotels have little choice but to try to ride the storm during which the waves keep getting higher.
As Marija Crnjak/Poslovni Dnevnik writes on the 23rd of June, 2020, Zagreb's Esplanade Hotel currently has an occupancy rate of just 20 percent, which, although low, is much better than it was back in May, but the situation is unpredictable because reservations are being made from today to tomorrow.
The above was revealed by the hotel's director, Ivica Max Krizmanic, on the occasion of the presentation of the hotel's new promotional film.
''Last year, we had more than 3000 overnight stays in this period, and this year we've only a little more than 400 of them. In the last month, most of our guests came from Croatia (28%) and neighbouring countries, Serbia (12%), Germany (10%), the US (5%) and the UK (4%), and those who came were here mainly for business.
The rest of them are tourists, individuals, and there are currently no groups, there probably won’t even be any soon, either,'' Krizmanic pointed out.
The Esplanade Hotel has offered guests the contactless ability to download the hotel's menus and daily newspapers via their smartphones, and the hotel’s own mobile app allows for possible room service orders.
The Health Club and limousine service are running but continue to take very strict precautions in their operations, and the rooms are thoroughly cleaned, ventilated and placed in 48-hour isolation.
"In these uncertain times, we shot a promotional video in which we're trying to bring potential guests closer to what we offer, and that's a combination of a sense of security, luxury and the Esplanade Hotel's special charm," said Krizmanic.
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