ZAGREB, 20 June, 2021 - The coronavirus pandemic has continued to adversely affect the Croatian postal services market, with the number of postal services provided in the first quarter of this year dropping to 70 million or by nearly 8% compared with the same period in 2020, the HAKOM regulator said.
HAKOM said that the volume of all postal services, except express parcels relating to online shopping, had declined in the first quarter, noting that, compared with the fourth quarter of 2020, the volume of express parcel delivery services had also fallen, by 3.1%.
The fall was mainly due to the distribution of printed matter, which declined by 20% compared with Q4 2020 and by 28% compared with Q1 2020.
The fall in the number of services provided also affected revenues, which dropped by 5% compared with Q4 and rose by 10% compared with Q1 2020. HAKOM said that the increase was due to a 23% rise in the delivery of express parcels relating to online shopping and an increase in prices of some of the so-called universal services.
The number of postal service providers on the Croatian market has remained the same. At the end of the first quarter of this year, these services were provided by 23 companies, among which Croatian Post (HP) remains the largest, with an 84.1% share in total turnover.
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