As Poslovni Dnevnik writes on the 20th of October, 2020, the new option of Uber delivering products purchased on Konzum's online store is now available in Zagreb and its surroundings, as well as in Split and Kastela, Rijeka and Kukuljanovo, Dubrovnik and Pula, and the plan is currently to expand the new Croatian delivery service to other cities throughout the country.

From now on, customers buying products on Konzum's online store have the additional option of having their ordered groceries, household and hygiene supplies and other products to their selected address thanks to Konzum's partnership with Uber, which also brings its global DropOff service to Croatia. This new Croatian delivery service is currently available to customers from Zagreb, Sesvete, Samobor, Zapresic, Velika Gorica, Split and Kastela,  as well as in Rijeka and Kukuljanovo, Dubrovnik and Pula.

The buying process has been made very simple. After selecting the desired products on Konzum's online store, the customer should the select the Partner Delivery service and then select their delivery location. Konzum notes that there are additional differences in the use of the Partner Delivery service when compared to the Konzum regular delivery option. Thus, it should be borne in mind that when choosing the Partner Delivery service, Uber drivers pick up the products in stores and therefore it isn't always possible to display the exact stock status on the page in real time.

If a certain product isn't on the store's shelf, Konzum employees will call the customer and check if they want a replacement item. The range available through the Partner Delivery service is narrower than the one available to customers who choose the Konzum delivery option, and the ordered products are delivered to the person's home address, but not to their very doorstep. Payment is made exclusively online, the minimum order amount is 200 kuna, and delivery is charged at 30 kuna regardless of the size of the order. The big advantage of this new Croatian delivery service is the possibility of having your items delivered on the same day, considering that the delivery terms are available to the customer within four hours from the moment of ordering. If it suits the customer better, they can then schedule the delivery for another day, within a week from the day of ordering.

After the customer completes the purchase on Konzum's online store, Konzum schedules their delivery via the Uber Central platform. Confirmation of the scheduled delivery to the customer will arrive via SMS in which they will receive information about the vehicle registration number and the name of the Uber driver, who will contact the customer by phone when they arrive at the corresponding address so that they can pick up the ordered products.

"At Konzum, we're constantly recording an increase in interest in online shopping, and we're striving to provide our customers with an even more pleasant online shopping experience through numerous innovations and investments. In the spring, with the launch of the additional Pokupi (Pickup) service, we enabled them the ability to purchase groceries and other products from the comfort of their own homes even in the most challenging times, and in partnership with Uber we want to offer them a new option so that they can receive their orders at their home address on the same day,'' said Tomislav Kramaric, a member of the Management Board of Konzum.

"We're continuing to work to support the community of our users and drivers during these difficult times. We're pleased to have opened our platform today in cooperation with Konzum, which will speed up food delivery for Croats and help drivers overcome this challenging situation,'' said Giovanna D'Esposito, Uber's General Manager for Southern Europe.

User and driver safety remains a priority for Uber. The company distributed 950 hygiene kits to drivers containing masks, gloves, disinfectant gels and sprays. In addition, Uber has focused its efforts on implementing real-time processes and technology solutions to ensure responsible and safe use of the services at all times. In addition to the new Partner Delivery service, customers still have access to Konzum's regular delivery, the Pokupi/Pickup service and the Drive-in option in Zagreb's Vrbani.

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A welcome piece of Zagreb news for those in the city as a new service for the Croatian capital, the well-known Wolt food delivery service, has begun operating as of today.

As SEEbiz.eu writes on the 20th of December, 2018, as of today, Wolt, a renowned international food delivery service, behind which stands a successful Finnish company of the same name, has become available in Zagreb.

The Republic of Croatia thus becomes the thirteenth country, with Zagreb being the 38th city in which Wolt runs its operations, and through the brand new service, you can now order food from just over 35 restaurants from across the capital.

Wolt's list includes some of the most popular and well-frequented restaurants and pastry shops across the city, including Umami Restaurant, Cookie Factory, Bikers Food Bar, Pani, Curry Bowl, and the list even includes some of the most famous chains, such as Medvedgrad Brewery.

All the food is delivered by Wolt's delivery partners in special heated bags, and through Wolt's top quality service, all customers have an easy and efficient experience when it comes to ordering food - as Wolt has stated from Wolt's office in Zagreb. Additionally, one of the best features of this new Zagreb service is its extremely fast and high quality customer support which responds live to customers during and after they place their food orders.

This will come as a welcome change to some who have had rather poor food ordering experiences in Zagreb, with delivery drivers even calling them to ask for directions to their location, the food arriving cold, or you simply not getting what you've ordered at all.

Wolt can be accessed and used over the Internet or via a smartphone on both iOS and Android platforms. Registration is simple, and a new user can login via Facebook or via their email, and after entering their credit card, they can choose food from more than one hundred restaurants from around Zagreb. Wolt currently accepts all credit cards and Visa debit cards for payment.

Make sure to follow our dedicated lifestyle page for much more. If it's just Zagreb news you're interested in, stay up to date with our Total Zagreb page for everything you need to know about what's going on in the capital.

New delivery service available in Croatian cities.

Ireland is the final destination for many packages shipped from Croatia.