August 24, 2021 - One Split taxi charges 900 kuna from the Radisson Blu Hotel to the Split Airport. The shocked passenger filmed the incident, which has now circulated around Croatian media.
Taxi drivers working in the Kaštela and Split airport area were appalled by the actions of an illegal taxi driver who charged tourists 900 kuna to transport them from the Radisson Blu Hotel in Split to Split Airport. Taxi drivers note that the real price should have been around 300 kuna, reports Slobodna Dalmacija.
The passengers realized that it was illegal transportation when the driver did not want to take them to the airport but insisted on dropping them off at a nearby bus stop.
The passenger recorded the incident, and in the video, he emphasized that Split is a wonderful city and that, in his case, the problem is not the money but the incorrect behavior of the driver. Furthermore, he warned guests not to take illegal transportation so as not to find themselves in a similar situation.
The driver noticed that the guest was recording him on his mobile phone and asked him to delete the video, which he did not do, but shared publicly.
After paying the requested amount, the passenger greeted the driver with the words, “Don’t do that.”
You can watch the video (in English) below.
On the bright side, the local community has jumped in to show that this illegal taxi driver is not representative of the genuine hospitality in the region.
One example comes from local tour guide Ives Cikatić, who replied to the tourist in the video posted in the Split Croatia Travel 2021 Facebook group.
"Dear Sir
I am a local tour guide. I have worked in tourism since I was 17, that's 30 years now. I have witnessed all sorts of things and felt gutted for this kind of scam. Absolutely disgusting, disrespecting Croatia by acting like this, embarrassing all of us, working hard to present our beautiful country in the best possible way.
The thing is, even if he is illegal, if he charged 300kn, I could understand, but anything above it is an absolute rip-off, disrespectful and embarrassing. We are all humans trying to survive in these difficult times, while Corona messed up our lives. So I understand if someone is trying to make some money for a living, but this guy has gone way too far. I know he is not the only one.
However, for all the others, use other services like Cammeo taxi. They even have an app, and the price is 190kn. As a local, I use them often. In Zagreb, I have my favorite driver, and I call him the day before to let him know about the rides I will need. Also, there are others like Bolt, Uber, and regular taxis with taxi-meter in their cars.
The Airport Shuttle bus to Split port is I think 35kn, you can take rides mentioned above to dock in Trogir for the Bura Line & offshore boats, public transport from Trogir to Split by sea and enjoy the view and navigation to Split port. Also, use the public bus line number 37 that stops at the main road under the pedestrian Airport bridge www.promet-split.hr there are ways.
I am sorry, Sir, that you had to go through this. If you ever come back to Split, you and your daughter will have a free tour from me as a professional tour guide, and I invite you to my home for a typical local dinner with my family and friends. Feel free to contact me anytime.
Thank you for speaking well about our country as you will pass it on to others, and thank you for referring to the things that aren't good so we can improve. That is what matters and is most appreciated.
Thank you for visiting Croatia, especially my hometown, Split, and once again, please take my sincerest apologies for the inconvenience you had to go through.
Kindly,
Ives Cikatić"
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