I remember (it might have been at the university), they thought us about the customer happiness. If a customer is happy with the service or the product, he might recommend it to his friends and family. He might, but he probably won´t. But if a customer is unhappy with the service or the product, he will tell EVERYONE he knows to warn them.
One of the latest, and a very popular one about Croatia is this one, where 3 young men are having great time visiting Zagreb, Split, Hvar, Krka National Park, Zadar, Paklenica National Park, Pag, Plitvice Lake in August. You can check out the video below.
Road Trip in Croatia 07.08.2015 - 21.08.2015 from Pascal Tang on Vimeo.