Sunday, 3 May 2020

Opposition Parties Call for Physical Meeting of Zagreb City Assembly

ZAGREB, May 3, 2020 - The opposition parties in the Zagreb City Assembly said on Saturday that Assembly Chairman Drago Prgomet had called a virtual meeting to protect Mayor Milan Bandić from the opposition's questions about the March 22 earthquake and repairing of the damage.

"Chairman of the Assembly Drago Prgomet has called a virtual, online meeting under very strange circumstances. At a time when the restrictions are being eased, when Masses can be held and believers have to be two metres apart from each other, ... we are absolutely certain that a normal, physical meeting of the City Assembly should be held," the leader of the Civil and Liberal Alliance (GLAS), Anka Mrak Taritaš, told reporters.

Mrak Taritaš said that GLAS, the Social Democratic Party (SDP), the Pensioners' Party (HSU), the left bloc and independent members of the Assembly were against the decision to convene an online meeting because they would not be able to ask questions and get the answers to key issues. She added that Prgomet and the ruling Croatian Democratic Union (HDZ) did not want the public to know what the mayor should have done, but failed to do in dealing with the consequences of the earthquake.

Mrak Taritaš said that Prime Minister Andrej Plenković and the HDZ were also responsible. "The central government should have taken charge of the reconstruction of Zagreb, but they are pretending that the earthquake didn't happen," she said.

The SDP member of the City Assembly, Zvane Brumnić, drew attention to higher rates charged by the Cistoca municipal sanitation company and the Gradska Groblja company in charge of municipal cemeteries. "These are the questions the mayor and Prgomet don't want to answer," he said.

The opposition members of the Assembly said they would boycott the online meeting.

Asked to comment on the opposition's demand for a physical meeting of the City Assembly, Mayor Bandić said that a decision on this lay with the City Assembly. "I don't decide that. But let them change this decision if they can and find a bigger venue," he said.

More Zagreb news can be found in the Politics section.

Sunday, 3 May 2020

Former Hajduk Captain Gudelj Recalls His Quarantine, Offering Lessons

May 3, 2020 — Former Hajduk captain Ivan Gudelj talked with Jutarnji List about his days in self-isolation over 30 years ago.

Congratulations on your candidacy for the City of Split Award for Personal Achievement. How do you feel in that respectable company as a Hajduk captain and national team player?

I feel that we have earned this award and that they respect us in social engagements, which is often not easy in Split. Being a member of the Society of Liver Illnesses and the Hepatos Association and their ambassador, they nominated me for a reward for what we did last year in educating, preventing, and helping our members.

Recently you spoke about your most difficult challenge, an illness that ended your career. How did you experience it?

A boy from the small town of Zmijavci comes to the big city of Split, to a big, special club, Hajduk, and then by the age of 26, all his dreams come true. He becomes the captain of Hajduk, the Yugoslav national team, has the whole world in front of him, and then in a single second, he is shocked by an illness and loses it all. It happened because of viral hepatitis, inflammation of the liver, an insidious and serious illness that I had to end my career,

What was on your mind then?

I was thinking of escaping to Tibet but I realized that if you leave the illness won't go away because you carry the virus with you. You have to control it yourself.

For the first eight months, when the disease was in an acute phase, I spent a total of six months in quarantine at the hospital "Fran Mihaljević", and then for three months, I visited bioenergetics and herbs of the former Yugoslavia. Whatever someone told me as an alternative treatment, I tried.

It certainly helped me. I was also in Germany, treated with macrobiotics, prayer, and despite all these visits I lived in isolation.

However, did you make a mistake?

Yes, after three years I realized that I needed to socialize and that I had to deal with this situation. When I look back, I was able to control the vicious disease. I tried to train multiple times and experienced a relapse. That was a mistake.

In a movie and in a book, it is recorded how you went through a difficult time because many people avoided you because of the stigma of the disease?

There were all sorts of stuff. When I went to Zagreb, at the time, many types of hepatitis were not yet known, so I was asked why I did not do the tests in Split. As a public figure, I was also associated with AIDS. They were running away from me, and one acquaintance walked into a pole when he was supposed to meet me because he couldn't believe I was walking down the road.

Although I was saying something on live television, many people wondered if it was lies because who knows what I'm into. So now I testify from my example that it is a virus that is unexplored and dangerous, and ours is only to shy away from isolation.

Who was your comfort and assistance in isolation?

First of all, faith in God, because I think I have found peace and spirituality. A young man thinks that nobody can do anything for him. But when an illness occurs, then new people, friends, and acquaintances appear to help you. For me, it was first and foremost a wife with whom I had just started a family with two daughters. We fought together.

That is why it is still important today that we follow the instructions of the Civil Society staff dealing with viruses and know what measures are recommended for us. Most people take it seriously. The other part is perceived as a conspiracy, and the third is young people who think that no one can do anything to them. Am I not a sufficient example to them?

That both the movie "Ivan's Play" and book "My Hajduk Story" testify to this, and let them be informed. We're left with little room for football. You have been active in working with young national teams. What is the most important thing for players in this formative period as many later disappear into the vortex of transfers and manager demands?

Today is a relentless law of the market and a completely new era. Big clubs have been investing in talent searches in Europe and the world for decades, having their own schools and managers that track the talents from the youngest ages. Unfortunately, we are doomed to sell our talents, and when they leave early, it is not good for the club or their development.

When you compare those old romantics of the seventies and eighties with those that sold for billions, I wonder how much these would earn. Where is football going?

Football used to be romantic. It was played by poor children. Many more were individuals, and now the collective part is prevailing. It is always the decision of the qualified individual, and how much he or she is paid depends on a market dictated by big clubs. Same as it was then, but with less zeros.

Which players from the past and future of Hajduk would you like to play with?

When I came from Zmijavci as a 15-year-old boy to Hajduk and all my dreams came true, Jurica Jerkovic. My ideal squad is - Simovic, who was great, but so can Katalinic when you hit. From now on, there is no doubt - Jarni, Djoni, Vulic, Buljan, Baka, Jure and Asanovic midfield, in the attack by Surjak, Boksic and Zlatko Vujovic.

How did Hajduk players experience these traumas of dramatic relegation defeats in other games?

There were a lot of these shocking endings. As a player, I was just a part of it and experienced some setbacks. Even though I was in the generation that was coming out and we could have been the champions of Europe in quality, but we were kicking against Hamburg and then Tottenham and even Waregem. I often think about those games and if I came back as Superman now, it would all be won and deservedly so.

Sunday, 3 May 2020

SNH Calls on Journalists to Join "Five Minutes of Roaring Silence" Campaign

ZAGREB, May 3, 2020 - Ahead of the International Press Freedom Day, observed on May 3, the Croatian Journalists' Union (SNH) has called on its members to join the traditional campaign "Five Minutes of Roaring Silence" to draw attention to the importance of journalists and the media and to their worsening position.

In a statement on Saturday, the SNH highlighted the importance of workers' rights as prerequisites for freedom of the press. It said that the Labour Act was not respected in Croatia, that media workers were working without collective agreements and that employers were taking advantage of the lack of organisation to impose inappropriate working conditions and inadequate pay.

"We have brought the attention of the employers and the crisis management authorities to non-compliance with the Safety at Work Act because the employers did not provide the necessary protective equipment for our colleagues who report from the field risking their health, but we have also shown solidarity through the SNH by purchasing and distributing protective gear," the SNH said.

It said that media workers in several organisations had had their pay cut, in some cases without social dialogue. It cited a survey conducted by the Croatian Journalists' Association (HND) showing that nearly a third of freelance journalists had lost their jobs and only 15 percent of them had managed to keep their jobs.

More news about journalism in Croatia can be found in the Politics section.

Sunday, 3 May 2020

Lessons from Faroe Islands, Absolute Kings of Remote Tourism in Corona Era

May 3, 2020 - As technology advances, the world is getting more egalitarian, and different countries are finding different solutions. Meet the absolute winners of current tourism promotion in the non-travel corona era - the Faroe Islands.

The world is changing at a breathtaking pace at the moment, and who knows where we will end up. One thing that appears to be certain, however, is the importance of technology and the digital opportunities it offers for remote work. 

faroe-islands-tourism.PNG

Some time ago, Croatian entrepreneur tweeted that 'technology enables the smart guys to catch up with the rich guys,' with Rimac Automobili CEO Mate Rimac cited as such an example in this retweet, above. 

But technology also levels the playing field between David and Goliath when countries are faced with the same challenges. Vietnam has produced an outstanding response to the health threats of COVID-19, for example, while the United States' response has been a disaster. And little Croatia had arguably the best health response to the crisis in Europe. 

As with corona, so too the challenges of promoting tourism in the corona era.

Lots of ideas have been put forward, lots of identical 'Stay Home, Travel Later' videos are appearing, but NOTHING quite like this. 

Absolute genius from the little guy once more. According to media reports, the Faroe Islands had about 60,000 tourists in 2018, as well as 50,000 cruise ship tourists. 

Now meet the genius campaign of the Faroe Islands to keep their tourism story moving in an era where nobody is travelling. Launched on April 15, 2020, between 20,000 and 40,000 people took part in these virtual tours in the first 10 days, according to the Faroe Islands Tourist Board. 

So what's it all about? In their own words (and video):

As all other countries in the world, the Faroe Islands has been affected by the COVID-19 pandemic. We have politely asked tourists to refrain from visiting our islands until further notice.

Early on in this global crisis, we sat and wondered how we could recreate a Faroe Islands’ experience for those who had to cancel or postpone their trip to the Faroe Islands – and for everyone else stuck in insolation around the world.

We had an idea. What if we could allow people anywhere in the world to explore the islands as virtual tourists through the eyes of a local? Or even better; what if the virtual tourists could control the movements of the local in real time?

A couple of weeks later, our idea became reality. We have created a new remote tourism tool, the first of its kind. Via a mobile, tablet or PC, you can explore the Faroes’ rugged mountains, see close-up its cascading waterfalls and spot the traditional grass-roofed houses by interacting – live – with a local Faroese, who will act as your eyes and body on a virtual exploratory tour.

The local is equipped with a live video camera, allowing you to not only see views from an on-the-spot perspective, but also to control where and how they explore using a joypad to turn, walk, run or even jump!

Just like a real-life computer game, you – the main player – will control the moves of the Faroese islander, who will not only explore locations on foot, but also take to the skies by helicopter, giving virtual visitors a bird’s eye perspective on our beautiful island nation’s steep grassy slopes, our 80,000 sheep and our unspoilt, wild and natural countryside.

During the virtual tours, which will take place daily during the COVID-19 lockdown, our team at Visit Faroe Islands will be online in real time to answer any questions that you or others may have, providing both inspiration and expert knowledge about places to visit and things to see.

We hope that visiting our remote islands through the eyes and body of a local can bring you joy and inspiration during these challenging times – and we, of course, hope to welcome you in person once you are free to travel again.

You can learn more about the Remote Tourism project on the Faroe Islands (and sign up for the next tour) on the official website.

For more on tourism, visit the dedicated TCN channel

Sunday, 3 May 2020

Croatia's Catholics Return to Mass After 44 Days of Isolation

May 3, 2020 — Instead of holy water, the Catholic faithful at Zagreb's Our Lady of Lourdes Church used hand sanitizer.

"It is great to be here again," said Ana, a doctor, smiling as she entered according to Jutarnji List.

It's Saturday morning, ten minutes before 7 and 44 days since the last mass which the faithful were allowed to attend.

What will it all look like? Will it be crowded? Will the believers stick to the directions? Will there be a handshake in peace, communion at the mouth? Will there be social distancing, discipline? And will the priest put a mask on his mouth when he shares Communion?

There were 33 attendees at the mass, even though the church can accommodate a significantly larger number of believers. Some expected the turnout to be somewhat higher after 44 days of exile. But the epidemic and ban on public gatherings and listening to holy masses online on various social networks and platforms have done enough to break some habits.

"We broke the ice," two retirees said after the mass. "Many may not have been clear enough about how this would work, but it was all very organized and laid-back. Disciplined."

And, at least as far as this parish community is concerned, so it was. Instead of being blessed with water, the believers crossed themselves with their hands, which had been washed with disinfectant just before.

In this church, led by the Franciscans of Split, there were three tables in front of the entrance, with a disinfectant, and signs glued to the columns, on which the instructions to the faithful are very clearly given. 

For those who do not know, the Church of Our Lady of Lourdes can accommodate at least 300 believers. Probably more. The church itself has about 70 benches that are arranged in three rows.

But this Saturday morning, the space is properly tidy. Every other bench is surrounded by a string, so every believer gets their own bench. Two meters of space.

Some wore protective masks over the mouth during mass, some wore gloves and others nothing. Also, there were no prayer cards or songbooks on the benches.

Before Mass began, priests offered confession, using the Spiritual Book Room as a confessional. The door was open, with directions greeting anyone who entered.

Even before confession, a disinfectant must be applied to hands, combining the medical and spiritual. Masks must be donned. If you don't have one, they are laid on a chair in the confessional itself. The priest is three meters away from the kneeling pole. There is no long spiritual discussion about sins. Only penance, a prayer of remorse, and forgiveness.

"Leave the room door open when exiting the confessional," the instructions at the confessional's exit say.

Mass itself had no sermons. Believers did not extend a hand for peace, and the priest gave instructions on how to behave. Before communion itself, he moved away shortly from the altar, disinfected his own hands, and put a mask around his mouth.

- First, communion goes the middle order. You go to the right, receive Communion on your hands and return to your benches on the left. Then goes the left row, then the right. Keep a distance,” he said.

And the people, probably used to the instructions they received from the national Civil Protection Directorate, listened. They even exited the church on the right side of the stairs. Disciplined.

Sunday, 3 May 2020

Croatian Events Industry Asks Headquarters: Is Entire Summer Season Canceled?

May 3, 2020 - The biggest Croatian companies in events, sporting events, concerts, and festivals have sent a letter to Economy Minister Darko Horvat, Tourism Minister Gari Cappelli and Culture Minister Nina Obuljen Korzinek asking if they can expect measures to be loosened this summer or to forget about Croatian events entirely this season.

Slobodna Dalmacija writes that one entrepreneur said that he and his colleagues are aware of the situation, do not want to endanger the health of visitors and their employees, but also add that waiting and uncertainty are the worst possible option.

Namely, they cannot plan anything, do not know whether they should hire or fire employees, and that their situation is unsustainable. They have to pay their debts and their current income is zero. The uncertainty is also shared by the thousands of workers permanently or seasonally employed by this industry.

Therefore, they want an answer as soon as possible: Is the upcoming summer season of festivals, sports, cultural and other events canceled or is there still a chance that smaller and larger gatherings will be allowed?

If it is not canceled, they ask for a guideline of loosening the measures, as soon as possible, because events are also being prepared several weeks/months away. If everything is canceled, then they will try to survive and somehow save their jobs.

"Within the Voice of Entrepreneurs Association, an Event Committee has been set up to bring together all entrepreneurs, craftspeople and sole traders living from the event industry, or all of whom have been unable to work due to the ban on public gatherings, without any indication of when relaxed measures will occur. The Croatian event industry has about 2000 entities, employing 10,000 people and making more than HRK 4.5 billion annually. In the crisis caused by the coronavirus, the entire event industry is the first to be disabled when public gatherings are banned, and will be the last industry to start operating.

The ban on public gatherings directly threatens all culture, festivals, theaters, conferences, concerts, performances, clubs, performers, DJs, congresses, sporting events, and weddings, but also related businesses such as equipment rental companies, hall and venue owners, photographers, and everyone else who lives in the event industry, whose gradual opening will be the last in a row," say the group of entrepreneurs, including those organizing festivals and events such as Ultra Europe, SeaStar, Fresh Island Festival, Weekend Media Festival, ATP Umag, Seasplash, Outlook, Ferragosto JAM Festival, Garden and more.

The owners of various objects and companies are also included: Papaya Zrće, Aquarius Zrće, Nomad Zrće, Noa Zrće, Kalypso Zrće, Dallas, RTL music, Scardona music production, Aquarius Records, Tvornica Kulture, Boogaloo Event and many others.

Therefore, Slobodna Dalmacija has asked the National Civil Protection Headquarters, the Croatian Institute for Public Health, the Ministry of Tourism and the Ministry of Culture, and the Tourist Board to address them at the request of entrepreneurs in the entertainment industry.

The Headquarters replied:

"We believe that it is extremely important for the organizers of major events to know whether these events can be organized or not, but unfortunately, at this time, it is impossible to predict the epidemiological situation in Croatia this summer and what measures will then be in force."

So, nothing is known yet.

However, this response did not satisfy the entrepreneurs, who sent their requests to the Government and ministries.

"We consider these emergency measures crucial for the survival of the Croatian event industry:

1. Urgent Adoption of a Plan - a guideline for loosening the measures for banning public gatherings, especially for events of up to 100, 300, 500 and 1000 or more visitors. We believe it is important that smaller events of up to 100 people start their work as soon as possible, since they are not riskier than i.e., large shops, religious gatherings, etc. In addition, it is necessary to define the expected protection measures at public gatherings in event industries so that we could begin to prepare adequately. We ask the Government to urgently announce the date before which major events (over 1000 people) will certainly not be allowed, so that the organizers have a legal basis for postponing or canceling the event and minimizing costs.

2. Extension of HZZ measures for companies most affected by the corona crisis, which particularly applies to companies from the event industry that will be most disabled for work, for an additional 3 + 3 months or a total of 3 + 3 + 3 + 3. Companies that continue to have a turnover drop of more than 70% over the same quarter last year may qualify as extended measures, that is, those who are extremely affected.

3. Extend the voucher system to event tickets - We ask that changes already integrated in Art. 38a of the Law on Provision of Tourism Services, which relates to issuing vouchers, i.e., deferring money for package arrangements, including tickets for events (concerts, festivals, conferences), because the organizers of eventss are similarly endangered and are essential to the same illiquidity problem. We suggest that the voucher issued can be redeemed within 365 days of the event being delayed for the same or another event by that organizer. If the buyer does not match it, he/she may receive a refund within 30 days after the expiration of 365 days from the date of the delayed event.

4. Relaxing the terms of HAMAG's COVID-19 loans for smaller companies by extending the loan period from 6 to 12 months, so that smaller companies can survive the extended period with the loan obtained. In addition, it is extremely important to increase HBOR's COVID-19 loan pool and relax the conditions so that it includes all the businesses at risk, so that the companies that live from the event can apply," the entrepreneurs say.

Slobodna Dalmacija also requested a comment from the Croatian National Tourist Board.

"The Croatian National Tourist Board is primarily responsible for the promotion of tourism in the country and the world, and so far we have supported a number of music festivals in the country, which enrich the Croatian tourist offer and result in the arrival and overnight stay of more tourists in the destination.

Whether major events, festivals and events will take place this year, the epidemiologists and the National Headquarters will say, because the health of all domestic and foreign guests remains a priority.

At the same time, at this moment, it is not known yet when and under what conditions tourists will be able to enter our country. What is important to emphasize is that such a decision will not only depend on Croatia, but also on when other countries will decide to open their borders for the entry and exit of tourists from the country.

There will certainly be specific security protocols that we will all need to abide by," said Kristina Mamic, the Director of the Office.

Tomo in der Mühlen, President of the Creative and Cultural Industries Association of the Croatian Chamber of Commerce (HGK), is aware of the gravity of the situation in the Croatian event industry.

"The HGK's Creative and Cultural Community brings together more than 7000 companies. Creative industries have been hit hard by this crisis, and it is evident that no measures have been devised to date to address the adverse effects of the music industry, media, cultural events and many other areas of the creative industries," quotes in der Mühlen.

The filming of all television formats that cannot meet the rules of social distance has been suspended. Because these are expensive productions, losses are measured in millions of dollars, and it is evident that the only thing that works right now is purely informational formats in which there is almost no marketing.

The same is the case with the production of radio programs - namely, radio stations are mostly financed through local marketing, which is almost non-existent at these times. The music industry is affected because there are no public appearances and clubs and festivals are left without 100% of income, and it should be emphasized that festival tourism, which involves music artists, is a significant segment in Croatia's overall tourism offer," says in der Mühlen, noting that government measures have not covered these specific areas, especially businesses that employ a significant number of seasons engaged in clubs and festivals, which they bring in a considerable number of tourists from around the world under normal circumstances.

These crises will have a long-term adverse impact on the creative industries, especially considering that copyright royalties will only go into crisis next year, as payment is made now, and this year's royalties will only be paid next year, when there are likely to be no measures," states in der Mühlen, noting that it is possible to allow further TV and radio productions to proceed immediately, while respecting social distance measures. Namely, according to him, these are not large groups of people, and since they come from a relatively closed circle, they can be easily controlled.

To read more about lifestyle in Croatia, follow TCN's dedicated page

Sunday, 3 May 2020

Croatia Airlines Passengers Required to Cover Face While Traveling

May 3, 2020 - Croatian national carrier and Star Alliance member Croatia Airlines announced that as of May 4, all of its passengers are required to wear a mask or face coverings on all flights. 

Avio Radar reports that following the decisions and instructions of the public health and civil aviation authorities, Croatia Airlines has taken this precautionary measure to reduce the potential risk of transmitting the coronavirus in flight. Under the new measure, passengers are required to board flights with a face mask or cover, which will be used for the remainder of the flight. Acceptable face covers include two-layer cotton masks, medical (surgical) face masks, and respirator masks with or without a valve. 

To protect the health of the passengers and staff, the Croatian carrier continues to implement many other measures already in place. Namely, cabin crew members who are in direct contact with passengers and ground staff are given adequate protective equipment. Furthermore, the aircraft is disinfected daily, enhanced hygiene measures are carried out during the regular cleaning of the passenger cabin, and various disinfectants are available to staff. The aircraft is also equipped with high-quality filters to purify the air in the passenger cabin, which is supplied with the continuous flow from the atmosphere. The air in the passenger cabin circulates vertically. 

Recall, from May 11, Croatia Airlines will resume domestic flights between Zagreb-Split and Zagreb Dubrovnik. The only international flight operated by Croatia Airlines is between Zagreb and Frankfurt. 

You can see the schedule below:

Zagreb -Split
  • OU652 (08:10 - 09:00) 
  • OU656 (20:20 - 21:10)
Split - Zagreb
  • OU653 (09:45 - 10:35)
  • OU657 (21:50 - 22:40)
Zagreb - Dubrovnik
  • OU662 (08:00 - 09:05)
  • OU664 (20:20 - 21:25)
Dubrovnik - Zagreb
  • OU663 (09:50 - 10:55)
  • OU665 (22:10 - 23:15)

Fortunately, since the beginning of the coronavirus pandemic, no cases have been reported on Croatia Airlines flights. The national carrier will continue to adapt to the current situation and the official decisions and instructions of public health competent authorities. 

To read more about travel in Croatia, follow TCN’s dedicated page

Sunday, 3 May 2020

CRO Cards to Begin from June 1: A Look at How They'll Work

May 3, 2020 - From June 1, CRO cards will be in circulation, where employers will be able to pay their employees 2500 kuna to be used at physical retail outlets of restaurants and accommodation in Croatia, the Ministry of Tourism has revealed.

"The project was approved by the government last year, the process with the banks is now complete, and the cards will be ready for use from the beginning of June. Contracts were signed with seven banks (Agram Bank Zagreb, PBZ, Erste, RBA, OTP, HPB and Podravska). Since this is a card that should control the use of money exclusively in Croatia, those who receive the card can pay with it through the POS devices of these banks. Payment will be possible at points of sale in accommodation and food and beverage service activities. Online use will not be possible," Tourism Ministry spokeswoman Sladjana Vignjevic told Index.

She claims that many interested companies would introduce CRO cards for their employees.

"This amount is non-taxable to employers. According to the survey we conducted, every other employer expressed interest and a lot of big companies want to introduce it, and 63 percent of them prefer the amount of 1000 to 3000 kuna, but we determined it to be 2500 kuna. The card will certainly affect domestic tourism," Vignjevic said.

Already at the end of 2016, the introduction of CRO cards was mentioned to the public, on which employers would pay a certain amount, which would be non-taxable, thus honoring their employees with summer holidays in Croatia. Initially, this was intended to intensify the preseason and postseason, that domestic tourists at that time go to the Adriatic and only then can use this amount from the card. Although it was announced for 2017, the project has not yet started, but on June 1, as stated by the Ministry of Tourism, everything will be ready and citizens will be able to pick up these cards at the mentioned banks.

As the arrival of foreigners to the Adriatic is questionable due to the coronavirus pandemic, the Ministry of Tourism wants to encourage local guests to come during the season, not just in the preseason and postseason, as mentioned in previous years.

Hrvoje Bujas from the Voice of Entrepreneurs Association thinks that in the current situation, when companies have fallen and have started cutting salaries and laying off workers, it is unrealistic for employers to provide workers with 2500 kuna for a vacation simultaneously. No matter what, as the Ministry states, it is a non-taxable amount.

"It is crazy that anyone will pay a single kuna on that card. Now, whether the state pays the public sector or its public sector employees certain funds on the card, that is their job. However, it is clear that employees in the private sector will not receive this card. I also find that it is unusable, cannot be used online, and thus prevents online travel agencies in Croatia, which are hit hard by the crisis, from selling hotels in Croatia," Bujas told Index.

He states that he discussed the issue with Tourism Minister Gary Cappelli via video call.

"We pointed to this problem and suggested that it be technically resolved and a module added to allow online use in Croatia. In principle, we have nothing against CRO cards, indeed, if it will help tourism, and some of our members are satisfied, but I'm sure they will not be used in the private sector," Bujas says.

"Plus, as I said, the big problem is that online agencies will not be able to use that card and that in the digital age they are not included in the market, these agencies are put up against a wall. And they are counting on some part, when it will already help hotels and restaurants, and in addition, it would help small renters who go through agencies to guests," Bujas added.

"In the end, it is quite clear that this will only be of service to the public and state sectors," Bujas said.

Veljko Ostojic, director of the Croatian Association of Tourism, believes that any boost in tourism is welcome, including CRO cards, but states that they are timed wrong.

"The question is how many entities will be able to afford this opportunity to use the CRO card in this framework. The timing is not the best. As far as I understand, the one who can give, will, but no spectacle will happen," Ostojic told Index.

He said that he felt that any boost for domestic tourism was welcome.

"I'm not looking at this project as a one-year project, but as a long-term one that will last for many years. The project should be looked at in its entirety. If it doesn't work the first year, ok, we do not need to find defects immediately. I think the project is good, but yes, timing is not the luckiest," Ostojic concluded.

To read more about travel in Croatia, follow TCN's dedicated page.

 

Saturday, 2 May 2020

Beware the Croatian Inspector: 8. You Don't Have a Price List in a Foreign Language?

May 3, 2020 - Beware the Croatian inspector - a new series courtesy of Glas Poduzetnika (Voice of Entrepreneurs), highlighting a Croatian business reality that helps kill growth, profit, and entrepreneurship. You Don't Have a Price List in a Foreign Language?

I have seen them operating all over the country over the last 18 years, the most feared visitors to Croatia's cafes, restaurants, and other businesses - the Croatian inspector. 

As with many corrupt countries, the role of the inspector should be to make sure that the rules are being adhered to in the particular area they specialize in - sanitary, fiscal, etc - but in reality, the prime motivation is to find ways to fill the State coffers and their own. Allegedly. 

I heard SO many stories of inspections where perfectly run businesses end up paying thousands in fines, some of it justified, much of it grossly unfair. And there is an old truism here:

If the Croatian inspector comes to visit, he will find something, even if there is nothing there. 

It is a subject that I have wanted to cover for years, but I never had quite the right material. Until now. 

Huge thanks to those very proactive chaps at Glas Poduzetnika, who are really becoming a force for change to be reckoned with. A really great initiative. In one of their latest moves, they have been collecting some of their members' experiences with the Croatian inspector, to highlight the issue and the realities of doing business in Beautiful Croatia.

Story #8: You Don't Have a Price List in a Foreign Language?

I have been in the hospitality business for 25 years, and for the past 15 years, I have had a coffee bar in a shopping center in the far West of the city.

One day the inspector comes and searches for all the documents, just like everyone else before him, and when he was sure that everything was in order, he asked us to bring him the price list. He took it, looked through, and said,

"SO YOU DON'T HAVE THE PRICELIST IN ANY FOREIGN LANGUAGE???"

I said I didn't know about that law, but if necessary, I will have them on the tables tomorrow. I point out that we are a coffee bar, and all that is needed is the translation of 5 - 6 words such as coffee, tea, beer, wine, while everything else is brand names which do not require translation. When I asked when that law was introduced, he replied proudly, "Parliament passed that a month ago, and you should have had it done."

To my comment that I will correct this "such big mistake" and print out the new pricelists, he said that won't be possible because he caught me in violation. I couldn't believe it.

Fine: 5,000 kn for the legal entity and 2,500 for me as the responsible person, but if I pay within 7 days, I will have a 50% reduction. I naively wrote a complaint and received a response of 4–5 pages, that everything was done according to the rules and that the inspector did his job correctly.

DISASTER! This is just a small example of being subject to inspectors' bullying in the past 25 years. I could even write a collection of the inspectors' pearls.

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Saturday, 2 May 2020

Dubrovnik Hopes Special Status, Ad Campaign Will Save Dismal Tourist Season

May 2, 2020 — Dubrovnik will try to salvage what promises to be a brutal summer tourist season by seeking special status to bypass some travel restrictions while the city’s Tourist Board launches a promotional campaign luring guests back to the Pearl of the Adriatic.

Mayor Mato Franković predicted 2020 may be Dubrovnik’s most uncertain summer season since the 1990s war. He predicted a complete economic collapse if flights remain grounded throughout the summer, with 80 percent of the economy evaporating by spring 2021.

The mayor and city’s Economic Council asked the Croatian government to grant Dubrovnik special status to bypass epidemiological travel restrictions so at least affluent guests can visit. They sent a letter to Prime Minister Andrej Plenković and Tourism Minister Gari Cappelli requesting a green light for charter flights, especially from the U.K., as well as private jets and mega yachts. 

Only tourists with a negative test result administered in the last 48 hours would enter, according to the proposal.

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Dubrovnik Mayor Mato Franković said a summer without inbound flights will devastate the local economy.

The 2020 summer season remains uncertain for Croatia. Even the most optimistic forecasts predict plummeting revenues, with some estimates dipping as low as 80 percent of 2019’s bonanza. Still, the tourism-dependent nation began seeking ways to reopen borders without setting off another wave of infections.

Croatia’s measures start at home. The government expects free movement within the country will resume soon so Croats can head to the coast to visit family or second homes.

Cappelli has also pushed for opening borders with neighboring countries — if the virus allows. Plenković’s government hopes Croatia can maintain its draw as an automotive destination for nearby states such as Czechia, Hungary, and Austria, reducing its reliance on arrivals from further across the European continent, Asia and Doha.

The benefits of such a scheme will bypass Dubrovnik. Many of the city’s guests come via direct flights and cruise ships — not by car. The pandemic halted all non-essential travel.

Dubrovnik Airport’s General Manager Frano Luetić expects a 70 percent drop in traffic this summer.

“We are witnessing something unlike we’ve ever seen in peacetime. We have been left without any traffic,” Luetić said.

Croatia Airlines will resume domestic flights to Dubrovnik on May 11, but that won’t bring the city’s target guests.

The Tourist Board’s ad campaign, “Dubrovnik is not going anywhere, it is waiting for you,” began May 1, hitting social media feeds in Scandinavia, the United Kingdom, Germany, and Slovenia. The promos will also appear in the Croatian market, as well as other markets as airlines resume flights to the Dalmatian coastline. 

These plans align with recommendations from experts like Zoran Pejović, who suggests emitting a confident message while reminding disappointed travelers their destination will outlast the virus.

The city has enjoyed some perverse positive press as the spiritual and literal birthplace of quarantine. But its isolation and stay at home orders have worn on locals longing to navigate the Stradun and meet for a coffee.

Dubrovnik has 112 confirmed COVID-19 infections since the pandemic started, with no new cases in the last 24 hours.
The coastal city’s tourism council reduced the Tourist Board’s pay by 15 percent. It then tasked Director Ana Hrnić with re-jiggering the staff and organizational makeup.

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