As Marta Duic/Poslovni Dnevnik writes on the 21st of July, 2020, the location of the first Domino's Pizza pizzeria is the Croatian capital of Zagreb, close to the Sheraton Hotel, and the arrival of this global leader in pizza delivery, which has more than 16,300 branches in more than 85 countries, is due to the company All about pizza.

The company's CEO, Mihael Sviben, and his business partner Nils David Gornall have been working on the development of this business venture for more than two years now. The tradition of this American company dates back to 1960, and the first Zagreb branch of Domino's Pizza will start operating on Monday, July the 27th, 2020.

Local artists took part in arranging the 300-square-metre space, and Sviben pointed out that they wanted to be different and at the same time autochthonous and showcase the true uniqueness of Zagreb.

"Like any young entrepreneur, I have big plans, but for a start, we're going to focus on Zagreb. Domino’s is known for its incredibly fast delivery, and to achieve that, we need to work with small delivery zones. From our first branch, we're going to deliver only to parts of Zagreb, so the focus of our first expansion will be Zagreb as a whole, but our plans after that are much bigger,'' explained Sviben.

As he said, they had no problems finding employees to work at Zagreb's brand new Domino's Pizza, however, the coronavirus pandemic unfortunately changed their plans. When they first presented Domino’s pizza in Croatia in February, their plan was to open something physical in May.

"And we're more than happy to have this opportunity to open our doors in these unpredictable times. We're a team whose key is to offer a service that is on a par with the aforementioned fast delivery, and we strive to offer customers the best of both worlds, as well as the original American recipe on which Domino’s Pizza is based, just like local combinations of flavours and ingredients,'' added Sviben.

One of the most popular, almost classic types of Domino’s Pizza is Pepperoni. According to Sviben, the quality and safety of these products are crucial when choosing ingredients for their pizzas.

“All of our ingredients have been tested and approved by Domino’s International. Whenever possible, we procure locally, but we also cooperate with other European suppliers,'' said Sviben. "We believe that with our many years of experience in pizza delivery and our hybrid menu, we'll be able to bring something new to the already exciting pizza scene in Croatia,'' noted the entrepreneur.

His colleague in this project, Nils David Gornall, also explained what else is a plus for them. “Our main advantage is that everything is designed as a pizza theatre and everything is created in front of you. People especially like to watch the dough be rolled out,'' he said.

Sviben also noted that Domino’s Pizza carefully selects its locations, and the key to the chain’s success across the world is, in addition to quality, the speed of its delivery, which will be a maximum of thirty minutes. Delivery is eco-friendly as it is done by bicycle.

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